Kylie Knott
Chattanooga,TN
Summary
Positive and upbeat employee makes guests feel welcome while balancing diverse business requirements. Successful in maintaining productivity and calm in fast-paced environments. Passionate about helping customers and creating satisfying experiences.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks / Mean Mug Coffeehouse
04.2016 - Current
- Cheerful and friendly personality provided welcoming customer service, assisted customers in making food and beverage selections, prepared and delivered food and beverage orders per customer request, catered to customer needs; including allergy and dietary concerns, and completed closing tasks such as washing dishes and mopping.
- Exceptional and working as part of the team, superior communication skills, properly used the point of sale to record orders, maintained cleanliness and organization in all areas, and performed all side work quickly and efficiently.
Lead Camp Counselor
YAY! Theatre Camp
05.2017 - 07.2022
- Lead camp counselor for YAY! Theatre Camp for four summers. Created and implemented curriculum for 250+ campers grades 1-7. The week-long camp culminated in a final performance for an audience of 600+, in which I directed the performance for 5th grade and 6th grade.
- Responsibilities also included: serving lunch, clean up, client assistance, marketing, and retention.
Marketing and Communications Director
UTC Student Government
08.2021 - 05.2022
- Managed all SGA communications, including social media posts, photography, public statements, letters, and marketing materials. Created yearly communications budgets. Managed SGA emails and responded to external inquiries. Directed SGA marketing, including event advertisements and merchandise. Assembled and supervised teams to assist with the above functions.
Education
- Psychology
University of Tennessee At Chattanooga
Chattanooga, TN05.2025
Skills
- Positive and Professional
- Exceptional Customer Service
- Friendly and Outgoing
- Team Player
- Menu Memorization
- Table Bussing
Timeline
Marketing and Communications Director
UTC Student Government
08.2021 - 05.2022
Lead Camp Counselor
YAY! Theatre Camp
05.2017 - 07.2022
Barista
Starbucks / Mean Mug Coffeehouse
04.2016 - Current
- Psychology
University of Tennessee At Chattanooga
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