Kylie Koske
Las Vegas,Nevada
Summary
Analytically-driven Sales Operations professional committed to streamlining processes for high growth startups. Experience with leveraging Salesforce and other software to analyze data and draw meaningful insights that inform decision making. Recognized for developing best practices to maximize sales effectiveness and increase productivity.
Overview
5
5
years of professional experience
Work History
Director of Sales Operations
FORTRESS.IO
06.2023 - Current
- Led the implementation of Salesforce, integrating with multiple systems to ensure unified view of client data while maintaining data integrity
- Develop comprehensive reports and dashboards in SFDC to measure revenue targets, sales performance, and KPIs
- Implemented sales forecasting process that improved pipeline visibility and increased accuracy by 25%
- Established lead management process, increasing lead-to-opportunity conversion rate by 20%
Sales Operations Manager
FORTRESS.IO
10.2022 - 06.2023
- Managed CRM system and implemented data-driven processes, resulting in 20% improvement in data accuracy
- Collaborated with cross functional departments to streamline client handoff process and reduce onboarding time by 15%
- Designed product documentation and training materials to increase user adoption and proficiency in tech stack.
Operations Manager II, Business Operations
POLLEN
02.2022 - 08.2022
- Established an inventory management process to access risk and manage attrition, saving Pollen $100k in cancellation penalties
- Analyzed opportunity data to establish Market Coordinator territories and reduce sourcing time by 50%
- Trained and supported end users on Salesforce platform enhancements to optimize their utilization and maximize adoption.
Market Manager, Strategic Sourcing
POLLEN
01.2021 - 02.2022
- Cultivated and maintained strong partnerships with key Las Vegas hotel partners, driving success in Pollen's largest North American market
- Devised a strategic approach to streamline hotel contracting, resulting in a 20% increase in event profitability
- Skillfully negotiated terms to mitigate financial risk and effectively managed $1m in inventory across eight properties.
Market Coordinator, Business Operations
POLLEN
12.2018 - 01.2021
- Assessed contract deadlines and event sales, effectively communicating key findings to Market Manager
- Streamlined hotel account information and marketing assets in Salesforce, facilitating accessibility across departments
- Collaborated with product, customer service, and finance teams to ensure alignment on contractual inventory.
Education
Bachelor of Science - Hospitality Management
University of Nevada Las Vegas
12.2018
Timeline
Director of Sales Operations
FORTRESS.IO
06.2023 - Current
Sales Operations Manager
FORTRESS.IO
10.2022 - 06.2023
Operations Manager II, Business Operations
POLLEN
02.2022 - 08.2022
Market Manager, Strategic Sourcing
POLLEN
01.2021 - 02.2022
Market Coordinator, Business Operations
POLLEN
12.2018 - 01.2021
Bachelor of Science - Hospitality Management
University of Nevada Las Vegas
Similar Profiles
Kimberly BurgessKimberly Burgess
Medical Coder OBGYN at UNLV HealthMedical Coder OBGYN at UNLV Health
Terrell L. ReynoldsTerrell L. Reynolds
Customer Service Representative at AmazonCustomer Service Representative at Amazon
ROBERT ARAMBULAROBERT ARAMBULA
Data Manager at Nevada Cancer Research FoundationData Manager at Nevada Cancer Research Foundation
Curtis WebbCurtis Webb
Material Handler/Machine Operator at Amazon WarehouseMaterial Handler/Machine Operator at Amazon Warehouse
IAN HATHCOCKIAN HATHCOCK
Director of Sales Operations at Smith Bagley Inc.Director of Sales Operations at Smith Bagley Inc.