Kylie Lisman
Camarillo,CA
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and a positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Hostess/Drink Runner
Finneys Crafthouse
02.2023 - Current
- Upholds high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Escorts customers to seats based on hostess recommendations and completed drink orders.
- Garnishes alcoholic beverages and handles delivering them to the proper tables
- Provides support to servers by inputting alcoholic drink orders for patrons
- Checks guests identification before serving alcoholic beverages.
- Answers customers questions, recommends items, and records order information.
- Shares knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Private Nanny
NA
09.2020 - 10.2023
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Taught children everyday skills and language.
- Studied and took notes from parents about food allergies to keep children safe.
Second Assistant Manager
Zumiez Retail
08.2019 - 08.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
- Supervised day-to-day operations
- Opened and closed location and monitored shift changes
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Adolfo Camarillo High School
Camarillo, CA06.2020
Skills
- Guest Needs Assessment
- Responsible Alcohol Service
- Guest Satisfaction
- Maintaining Timelines
- Guest Seating
- Proper Food Handling
- Corrective Actions
- Attentive Service
- Customer Interaction
- Service Quality
- Food Running
- Sanitation Guidelines
Timeline
Hostess/Drink Runner
Finneys Crafthouse
02.2023 - Current
Private Nanny
NA
09.2020 - 10.2023
Second Assistant Manager
Zumiez Retail
08.2019 - 08.2021
High School Diploma -
Adolfo Camarillo High School
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