Kylie Macallister
Brick
Summary
Skilled in providing exceptional customer service, handling transactions, and maintaining a clean and organized workspace. Experienced in handling food and beverages, as well as taking orders from customers. Proven ability to work efficiently, both independently and as part of a team. Passionate about animal care, with hands-on volunteer experience at an animal shelter, assisting with daily care and enrichment. Strong communication, problem-solving, and multitasking abilities, with a commitment to creating positive experiences for customers and animals alike.
Overview
4
4
years of professional experience
Work History
Volunteer
SAVE
Skillman
02.2025 - Current
- Socialized animals to prepare for adoption.
- Maintained clean and sanitized animal living spaces daily.
- Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
- Helped in organizing and cleaning storage areas and restocking supplies.
- Played with dogs and cats to maintain socialization and reduce stress.
Customer Service Associate
Wawa
Lavalette
02.2022 - 12.2024
- Answered phone calls from customers promptly and courteously.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Completed food and drink orders.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted in the preparation of food items according to recipes and instructions.
- Collaborated with team to deliver timely service of items.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Ice Cream Server
The Parlor
Lavalette
09.2021 - 11.2021
- Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Managed inventory of ice cream, toppings, and serving supplies, restocking as necessary.
- Ensured the ice cream serving equipment was properly cleaned and maintained.
Education
Journalism And Professional Writing
The College of New Jersey
Ewing, NJ05-2027
Skills
- Customer service
- Product sales
- Safe food handling
- Food production
- Register operation
- Communication
- Animal handling
- Cleaning and organizing
Timeline
Volunteer
SAVE
02.2025 - Current
Customer Service Associate
Wawa
02.2022 - 12.2024
Ice Cream Server
The Parlor
09.2021 - 11.2021
Journalism And Professional Writing
The College of New Jersey