Kylie McDougald
Houston,TX
Summary
Highly ambitious and motivated team member with demonstrated track record of building relationships with clients, developing successful marketing campaigns, and driving awareness to promote market growth. Experienced in coordinating activities with various departments to achieve strategic objectives. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to driving success through creative marketing initiatives and strong public relation abilities. Eager to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Key Manager
Little Woodrow's
06.2020 - Current
- Addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Developed professional relationships to improve retention of key customers.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Consulted with managers to organize special events and promotions.
Account Executive
Nexstar Media Group
03.2023 - 10.2023
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Met all quarterly budget goals through converting leads.
- Managed over 50 inquiries per week.
- Attended networking events to build relationships and gain trust of new business.
- Initiated market research studies and analyzed findings.
- Increased brand awareness through targeted initiatives.
- Assessed KPIs to achieve in-depth understanding of campaign performance.
- Executed plans and initiatives to increase efficiency.
- Coordinated with creative and design teams to produce high-quality visuals for marketing materials.
Marketing Ambassador -Shooting Star
Houston Astros
11.2018 - 11.2022
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Added personal touch and enhanced fans experience during Houston Astros games and community events.
- Carried out in-game promotions and entertainment, community outreach and charity events.
- Attended appearances at Houston Astros events and volunteered for community activities while garnering attention and excitement for the Houston Astros.
- Spoke with local news stations and media companies to inform the community on current happenings.
Education
Bachelor of Arts - Communication Studies -Interpersonal Communication
University of Houston
Houston, TXSkills
- Brand Development
- Market Trend Analysis
- Strategic Communication
- Evaluation of Marketing Campaigns
- Omni-Chanel Marketing
- Client Retention
- Brand Promotion
- Messaging Strategy
- Internal and External Communications
- Public Speaking
- Conflict Resolution
Timeline
Account Executive
Nexstar Media Group
03.2023 - 10.2023
Key Manager
Little Woodrow's
06.2020 - Current
Marketing Ambassador -Shooting Star
Houston Astros
11.2018 - 11.2022
Bachelor of Arts - Communication Studies -Interpersonal Communication
University of Houston
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