Kylie Merritt
Los Angeles,California
Summary
Dedicated and results-driven Sales Representative with 14+ years in the spine, biologics, and neuromodulation industry. Leveraging in-depth product knowledge, exceptional communication skills, and a strong network, I aim to contribute to a dynamic team and exceed sales targets while providing exemplary customer service. My dedication to continuous learning and staying current with industry advancements ensures that I am always at the forefront of emerging trends, allowing me to provide innovative solutions to healthcare providers and improve patient outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Territory Manager - Distributor
Curonix
09.2022 - Current
- Established successful account relationships by building rapport and maintaining consistent communication.
- Advise physicians on proper lead placement during procedures to achieve pain relief through peripheral nerve stimulation.
- Negotiate contracts and price agreements with materials management department.
- Work directly with patients during trial and implant procedures, building trusting relationship to ensure positive patient experience.
- Provide comprehensive product presentations and demonstrations to surgeons, nurses, and OR staff, effectively communicating the benefits and features of our stimulators.
- Analyze sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Research competitor activity and used findings to develop sales growth strategies.
Sales Representative - Distributor
Camber Spine Technologies
01.2021 - Current
- Successfully managed designated territory, consistently exceeding quarterly and annual sales targets.
- Provided all instrumentation and supplies during case coverage while anticipating the needs of the surgeon intra-operatively.
- Built and maintained strong relationships with key decision-makers in hospitals, surgical centers, and physician practices, resulting in increased market share and revenue growth.
- Negotiated pricing, terms of sales, and service agreements with materials managers and central supply coordinators at facilities.
- Developed and delivered engaging sales presentations to convey product benefits.
- Assisted new physician with practice development and marketing strategies to increase patient intake.
Sales Representative - Distributor
Joimax®
02.2021 - 07.2023
- Provided on-site support to surgeons and operating room staff during endoscopic spine procedures, ensuring the proper use and functioning of all equipment on endoscopic tower.
- Negotiated sale of service contract for endoscopes, instrumentation, and tower.
- Provided comprehensive product presentations and demonstrations to surgeons, nurses, and OR staff, effectively communicating the benefits and features of endoscopic tower.
- Worked with central supply coordinator to ensure disposable products are at proper par levels for cases.
- Assisted physician with practice marketing to educate patients on endoscopic decompressions.
Sales Representative - Distributor
Noved Medical/Summit Biologic Resources
07.2009 - 12.2020
- Prepare and provide appropriate instrumentation and supplies during spine surgery while anticipating the needs of the surgeon intra-operatively.
- Grew business in my territory through effective cross-selling, cold calling and exceptional customer service.
- Traveled throughout US to advise new surgeons and distributors during their initial lateral cases.
- Negotiated pricing, terms of sales, and service agreements with facilities.
- Supervise and train new associate sales representatives.
- Responsible for inventory tracking within territory.
Education
Bachelor of Arts - Communication Studies
University of San Diego
San Diego, CA05.2009
Skills
- Excellent communication and presentation skills, adept at conveying complex information in high intensity environment
- In-depth clinical knowledge pertaining to spine and neuromodulation procedures
- Proven ability to build and nurture strong customer relationships
- Results-oriented with a track record of consistently exceeding sales targets
- Familiarity with the technical aspects of medical devices, allowing for effective troubleshooting and problem-solving
- Strong organizational and time management skills to efficiently manage leads, appointments, and sales activities
Certification
Curonix Sales Training Certification - 11/2022
Joimax Endoscopic Spine Specialist Certification - 02/2021
Camber Spine Specialist Certification - 01/2021
Alphatec Spine Specialist Certification - 11/2012
Lanx Spine Sales Training Certification - 08/2009
Timeline
Territory Manager - Distributor
Curonix
09.2022 - Current
Sales Representative - Distributor
Joimax®
02.2021 - 07.2023
Sales Representative - Distributor
Camber Spine Technologies
01.2021 - Current
Sales Representative - Distributor
Noved Medical/Summit Biologic Resources
07.2009 - 12.2020
Bachelor of Arts - Communication Studies
University of San Diego
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