Kylie Minyard
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged teamwork and problem-solving skills at Cypress Creek Outdoors to exceed performance goals. With a knack for clear communication and proficiency in cash handling, my approach consistently improved efficiency and service quality, contributing to significant team achievements. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient Member Service Representative well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Sales position. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Team Member
Cypress Creek Outdoors
07.2023 - 12.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Monitored and verified all merchandise was properly priced and labeled.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Child Caregiver
Creative Kidz Child Care
08.2022 - 12.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Member Service Representative
Planet Fitness
09.2021 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Responded to customer calls and emails to answer questions about products and services.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Handled complaints with prompt, courteous service to uphold professional reputation.
Server
Moustos Pasta & Grill
07.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Team Member
Harbor Freight Tools
03.2021 - 07.2021
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Team Member
Rack Room Shoes Inc.
02.2021 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Dyer County High School
Newbern, TN05.2021
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Cash Handling
- Following Instructions
- Collaboration and Teamwork
- Flexible Schedule
- Leadership Qualities
- Money Handling
- Decision-making capabilities
- Computer Skills
- Sales and Marketing
- Continuous Development
Timeline
Team Member
Cypress Creek Outdoors
07.2023 - 12.2023
Child Caregiver
Creative Kidz Child Care
08.2022 - 12.2022
Member Service Representative
Planet Fitness
09.2021 - 08.2022
Server
Moustos Pasta & Grill
07.2021 - 08.2022
Team Member
Harbor Freight Tools
03.2021 - 07.2021
Team Member
Rack Room Shoes Inc.
02.2021 - 07.2021
High School Diploma -
Dyer County High School
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