Kylie Monk
Heyworth,IL
Summary
Dedicated and trustworthy professional with a strong work ethic, experienced in customer service from multiple past and present jobs. Skilled in communication and problem-solving, I excel in adapting to diverse needs, ensuring satisfaction and safety. CPR certified, I bring empathy and reliability to every role, fostering positive relationships with clients and colleagues alike.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Pet Sitter
Heyworth, IL
- Provided attentive care for pets, ensuring safety and comfort during visits.
- Communicated effectively with pet owners regarding pet behavior and needs.
- Maintained cleanliness of pet areas and equipment to promote hygiene.
- Developed trusting relationships with pets through consistent interaction and attention.
- Adapted caregiving techniques based on individual pet personalities and preferences.
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
Sales Associate
Trimble Popcorn
Heyworth, IL
12.2024 - Current
- Assisted customers in selecting products and provided product knowledge.
- Maintained inventory levels by restocking shelves.
- Package products to get ready to ad to selves or ship elsewhere.
- Work independently in the work environment.
- Open and close shop independently.
- Provide labor in field when needed.
- Work with produce.
Swim Instructor
Bloomington Parks And Recreation Department
Bloomington IL
05.2025 - 09.2025
- Instructed swim lessons for diverse age groups, ensuring safety and engagement.
- Developed and implemented lesson plans tailored to varying skill levels.
- Monitored participant progress, providing constructive feedback to enhance skills.
- Promoted water safety through demonstrations and educational sessions for parents and kids.
- Gave parents feedback on how to let their kids improve away from the lesson environment.
- Adapted lessons dependent on the child I was teaching.
Concession Attendant
Bloomington Parks And Recreation Department
Bloomington, IL
05.2025 - 09.2025
- Assisted customers with food and beverage selections to enhance dining experience.
- Operated cash register accurately to process transactions efficiently.
- Maintained cleanliness of concession area, adhering to safety and health regulations.
- Stocked supplies and organized inventory to ensure availability of products.
- Collaborated with team members to deliver prompt service during busy events.
- Resolved customer inquiries effectively to improve satisfaction levels.
Education
High School Diploma -
Heyworth High School
Heyworth, IL05-2027
CNA Certification - Certified Nursing Assistant
Bloomington Career Academy
Bloomington, IL05-2026
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Adaptability and dependability
- Empathy
- Communication
- Problem-solving
- thinking on the fly
- Hard work ethic
- Customer service
- CPR certified
- HIPAA
- CNA pending
Certification
CPR certification and CNA pending
Timeline
Swim Instructor
Bloomington Parks And Recreation Department
05.2025 - 09.2025
Concession Attendant
Bloomington Parks And Recreation Department
05.2025 - 09.2025
Sales Associate
Trimble Popcorn
12.2024 - Current
Pet Sitter
High School Diploma -
Heyworth High School
CNA Certification - Certified Nursing Assistant
Bloomington Career Academy