Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Morris

Herriman,Utah

Summary

Professional with robust experience in delivering exceptional customer experiences. Skilled in resolving complex issues, enhancing client satisfaction, and streamlining service processes. Strong focus on team collaboration, adaptability to changing environments, and achieving measurable results. Proficient in communication, problem-solving, and maintaining high standards of service.

Overview

5
5
years of professional experience

Work History

Customer Service Professional

Chick-fil-A
12.2020 - 09.2025
  • Processed customer orders efficiently to ensure timely fulfillment.
  • Maintained knowledge of products and services to provide accurate information.
  • Delivered exceptional support during peak periods, effectively managing high call volumes without compromising service quality.
  • Balanced competing priorities under pressure by effectively multitasking while remaining focused on delivering exceptional customer support.

HR Intern

Snow College
08.2024 - 05.2025
  • Assisted in onboarding new employees, ensuring smooth integration into company culture.
  • Maintained employee records in HRIS, ensuring data accuracy and compliance with regulations.
  • Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
  • Aided in updating job descriptions regularly, keeping them relevant to current market trends and organizational needs.

Education

Associate of Science - Business

Snow College
Ephraim, UT
05-2025

Skills

  • Customer service excellence
  • De-escalation techniques
  • Data entry
  • Multitasking and organization

Timeline

HR Intern

Snow College
08.2024 - 05.2025

Customer Service Professional

Chick-fil-A
12.2020 - 09.2025

Associate of Science - Business

Snow College

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