Kylie Ocasio
Albany
Summary
Caring and enthusiastic Teaching Assistant with a strong passion for supporting young children's growth and development in a safe, nurturing environment. Known for being fun, patient, and engaging—building positive relationships with children while helping them learn through play and daily routines. Skilled in maintaining clean and organized classrooms, supervising activities, and assisting with feeding, diapering, and transitions throughout the day to ensure a smooth and supportive environment for both children and staff.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Waddler Teaching Assistant
TSL kids crew
Guilderland
04.2024 - Current
- Engaged with children to promote social skills and emotional development.
- Maintained a clean and safe classroom environment for toddler safety.
- Assisted educators in implementing age-appropriate learning activities and playtime.
- Supported daily activities and routines for toddlers in a nurturing environment.
- Collaborated with team members to ensure smooth transitions between activities.
- Communicated effectively with parents about children's progress and daily experiences.
- Observed children's behavior to identify individual needs and interests regularly.
- Supervised and interacted with toddlers during free play, meal times, and nap time.
- Provided a nurturing atmosphere that encouraged positive behavior and development.
- Ensured that all toys and equipment were clean before use by toddlers.
- Monitored the health and safety of all toddlers while they were in my care.
- Utilized problem-solving techniques when conflicts arose between children.
- Followed strict safety protocols when transporting toddlers from one area to another within the facility.
- Participated in meetings with supervisors or directors regarding program policies or procedures.
- Developed positive relationships with parents by providing regular updates on their child's progress.
- Cleaned up after meals, snack time, and other activities to maintain a safe environment for children.
- Demonstrated patience when dealing with difficult behaviors exhibited by toddlers.
- Maintained records of daily attendance, diaper changes, meals served, naps taken.
Sales Associate
Hot Topic
Albany
03.2023 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained store cleanliness and organized merchandise displays for better visibility.
- Processed customer transactions quickly and accurately at the cash register.
- Collaborated with team members to ensure a positive shopping experience for all customers.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Upsold additional items based on customer interests and needs.
Front of House Employee
Herbies Burgers
Guilderland
11.2022 - 03.2023
- Greeted and welcomed guests to create a positive first impression.
- Assisted in maintaining cleanliness and organization of the front area.
- Handled customer inquiries and resolved concerns with professionalism.
- Supported team members during peak hours to maintain workflow efficiency.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Answered phone calls, took orders, and answered inquiries
Education
Guilderland High School
Guilderland, New YorkSkills
- Problem solving
- Conflict resolution
- Time management
- Setting up activities
- Customer service
- Team collaboration
- Relationship building
- Attention to detail
- Student engagement
Timeline
Waddler Teaching Assistant
TSL kids crew
04.2024 - Current
Sales Associate
Hot Topic
03.2023 - Current
Front of House Employee
Herbies Burgers
11.2022 - 03.2023
Guilderland High School