Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kylie O'Keefe

New York,NY

Summary

Experienced salesperson and relationship manager with a proven ability to cultivate and maintain strong partnerships. Skilled in understanding client needs, providing personalized solutions, and ensuring customer satisfaction. Proficient in building rapport and trust to foster long-term relationships.

Overview

8
8
years of professional experience

Work History

Client Relationship Manager

Honest Networks
New York, USA
05.2021 - Current
  • Company Overview: Internet Service Provider
  • Cultivate relationships with various stakeholders within existing accounts to spread awareness about Honest's 5G Internet as well as increase subscribers throughout the Tri-State area.
  • Grow subscriber count in buildings where Honest Internet is currently an option for residents.
  • B2B and B2C selling ranging from daily interactions with building developers and property management teams to direct contact with current and potential subscribers.
  • Execute day to day marketing tasks, events and trade shows.

Partner Success Manager

Narrative
New York, USA
02.2020 - 05.2021
  • Company Overview: Data Collaboration and Sharing Platform.
  • Managed a portfolio of existing clients as well as worked to prospect and onboard potential new accounts.
  • Demoed and pitched platform and services to both current and prospective users.
  • Explored and assessed upsell opportunities for existing accounts.
  • Worked internally among multiple teams to ensure the success of several product launches.

Enterprise Solutions Specialist

Gloat
New York, USA
01.2019 - 02.2020
  • Company Overview: Internal Talent Platform
  • Executed full-cycle sales.
  • Prospected and generated new leads by way of email campaigning, cold calling and various other methods of outreach.
  • Demoed product to prospective Human Resource executives.
  • Onboarded and managed new and existing clients.
  • Exceeded weekly and quarterly KPI's/ metrics.

Executive Assistant

WSN Inc.
New York, USA
11.2017 - 01.2019
  • Company Overview: Global consulting and resourcing company.
  • Provided sales and client relationship management support to Partners and Principals of WSN.
  • Attended client sales and relationship management meetings at major global investment banking client sites, summarized meetings and recorded action items.
  • Managed calendars and email correspondence for several founding principals, assisted with travel arrangements, created meeting presentations, among other things.

Client Development Lead

Kurtosys Systems
New York, USA
11.2016 - 11.2017
  • Generated and qualified prospective leads for Kurtosys by cold calling prospects, screening prospects and then booking prospective client meetings for Account Executives
  • Conducted various outreach campaigns and attended trade shows to establish relationships with prospective clients
  • Met and exceeded quarterly KPI's/ top SDR each quarter

Education

Bachelor of Arts - Psychology

Montclair State University
Montclair, NJ
05.2015

Skills

  • Cross-functional collaboration
  • Business development
  • Customer engagement
  • Presentation skills
  • Account acquisition
  • Salesforce software
  • Client retention strategies
  • Cross-channel marketing
  • Networking events
  • Competitor analysis
  • New product launch
  • Consultative selling techniques

References

References available upon request.

Timeline

Client Relationship Manager

Honest Networks
05.2021 - Current

Partner Success Manager

Narrative
02.2020 - 05.2021

Enterprise Solutions Specialist

Gloat
01.2019 - 02.2020

Executive Assistant

WSN Inc.
11.2017 - 01.2019

Client Development Lead

Kurtosys Systems
11.2016 - 11.2017

Bachelor of Arts - Psychology

Montclair State University

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