Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Owen

Bothell,WA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated with previous experience. Skilled in problem-solving and customer engagement, adept at creating welcoming environments and improving service delivery. Excels in teamwork and creative thinking, significantly contributing to efficiency and positive customer experiences.

Overview

2
2
years of professional experience

Work History

Retail Associate

Party City
09.2023 - 10.2023
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
  • Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.

Associate

TJ Maxx
05.2023 - 07.2023
  • Increased customer satisfaction by resolving issues and providing exceptional service at all times.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Streamlined inventory processes, ensuring optimal stock levels were maintained.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Waitress

Route 522 Taproom
06.2021 - 09.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities.
  • Maintained clean and welcoming environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Cleaned kitchen, aided in food preparations upon request.

Education

Associate of Science - Cosmetology

Everett Community College School of Cosmetology
9315 State Ave Ste G, Marysville, WA 98270
06.2026

Skills

  • Reliability
  • Customer Engagement
  • Positive and engaging demeanor
  • Time Management
  • Problem-Solving
  • Teamwork
  • Money Handling
  • Creative Thinking

Timeline

Retail Associate

Party City
09.2023 - 10.2023

Associate

TJ Maxx
05.2023 - 07.2023

Waitress

Route 522 Taproom
06.2021 - 09.2021

Associate of Science - Cosmetology

Everett Community College School of Cosmetology

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Kylie Owen