Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kylie O’Young

Tinley Park,Illinois

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into the aviation industry where these transferrable skills can be effectively utilized.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Krema Coffee Roasters
01.2024 - Current
  • Prepared and served a variety of beverages and food.
  • Attended guests' needs and provided recommendations for food and beverages.
  • Provided great customer service by greeting customers, taking orders, and serving food.
  • Maintained organization and cleanliness of the coffee bar and dining area.

Busser

Lou Malnati’s
12.2021 - 11.2023
  • Assisted servers in clearing tables and setting up tables for guests.
  • Maintained and stocked the service area with dishes and silverware.
  • Provided customer service by addressing guests' needs in a timely manner.

Education

Bachelor of Science - Aviation Management and Operations

Bowling Green State University
Bowling Green, Ohio
05-2027

Skills

  • Friendly and outgoing
  • Multitasking
  • Teamwork and collaboration
  • Attention to detail
  • Adaptive and creative
  • Time management
  • Organizational skills
  • Excellent communication

Affiliations

Delta Zeta Sorority; Gamma Tau, Bowling Green State University, Bowling Green, Ohio Member; December 2024 – Present

  • Participated in weekly chapter meetings, philanthropy events, and community service
  • Assisted with event planning for recruitment, fundraisers, and sisterhood events


Women in Aviation International; Bowling Green State University, Bowling Green, Ohio Member; December 2024 – Present

  • Participated in networking events, conferences, and workshops focused on advancing women in the aviation industry
  • Engaged with aviation professionals to develop industry knowledge and career readiness

Certification

  • Private Pilot’s Certificate- December 2024
  • ServSafe Food Handler Certificate- February 2024

Timeline

Barista

Krema Coffee Roasters
01.2024 - Current

Busser

Lou Malnati’s
12.2021 - 11.2023

Bachelor of Science - Aviation Management and Operations

Bowling Green State University

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