Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Phathachack

Grand Prairie

Summary

Results-oriented professional with extensive experience in customer service. Demonstrated expertise in improving guest experiences through strong communication and problem-solving abilities. Skilled in multitasking and maintaining operational efficiency in high-pressure environments. Committed to contributing to team success and enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Sale Associate

UNIQLO
Arlington
08.2024 - Current
  • Assisted customers promptly by providing style advice and locating products.
  • Processed payments, managed cash handling, and facilitated credit card transactions.
  • Keep the store organized, restock the shelves, and maintain the dressing room.
  • Stay informed about current sales, promotions, and product features to assist customers effectively.
  • Handle customer refunds and exchanges as needed.

Hostess/Server/Trainer

Flix Brewhouse
Mansfield
10.2023 - 07.2024
  • Facilitated ticket and gift card transactions at box office efficiently.
  • Maintained cleanliness in theater, lobby, restrooms, and concession areas.
  • Guided guests to appropriate theaters and assisted with seating as needed.
  • Presented menus and assisted customers in selecting food and beverages.
  • Took and served orders while ensuring customer satisfaction.
  • Addressed complaints with a positive attitude to enhance guest experience.
  • Issued bills and processed payments accurately.
  • Educated new waitstaff on server duties and ongoing training initiatives.

Front Desk Receptionist

Medico M.D.
Fort Worth
06.2021 - 08.2023
  • Registered and greeted clients upon arrival, ensuring a welcoming atmosphere.
  • Coordinated patient scheduling, including appointment creation and cancellations.
  • Collected co-pays while verifying insurance coverage for service accuracy.
  • Maintained confidentiality by updating databases and managing sensitive information.
  • Answered phone inquiries, providing necessary information to patients efficiently.
  • Prepared patient charts and daily schedules for dental team operations.
  • Tracked office supplies and inventory to ensure optimal resource availability.
  • Assisted patients in completing forms accurately during registration process.

Education

High School Diploma -

Lake Ridge High School
Mansfield, TX
05-2024

Basic - Business

Tarrant County College
Arlington, TX

Skills

  • Customer service and support
  • Time management
  • Problem solving
  • Communication skills
  • Computer proficiency
  • Attention to detail
  • Multitasking abilities
  • Team collaboration
  • Quick learning

Timeline

Sale Associate

UNIQLO
08.2024 - Current

Hostess/Server/Trainer

Flix Brewhouse
10.2023 - 07.2024

Front Desk Receptionist

Medico M.D.
06.2021 - 08.2023

High School Diploma -

Lake Ridge High School

Basic - Business

Tarrant County College

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