Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Pintar

Tampa,FL

Summary

Personable Service Advocate with passion for providing exceptional customer and personal service in industry. Friendly and understanding to professionally handle complaints and resolve issues. First-rate interpersonal and decision-making talents.

Overview

6
6
years of professional experience

Work History

Service Advocate

Target
Tampa, Florida
10.2024 - Current
  • Processed returns and exchanges efficiently according to company policy.
  • Handled merchandise returns from customers according to company policy.
  • Unpacked and processed returns from customers.
  • Resolved customer complaints in a professional manner when necessary.
  • Delivered goods in a timely manner to the guest's car.

Guest Advocate

Target
Tampa, Florida
09.2024 - Current
  • Provided product knowledge to customers on the features and benefits of products.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Verified age requirements for purchases of restricted items including tobacco, alcohol, lottery tickets.
  • Maintained up-to-date knowledge of store promotions and advertised items.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Operated equipment such as scanners and scales to process transactions accurately.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Birthday Party Host

Urban Air Trampoline and Adventure Park
Tampa, FL
05.2023 - Current
  • Provided food, beverages, and cake for all attendees.
  • Set up decorations, balloons, and other materials for the celebration.
  • Facilitated efficient clean-up of event space before departure.
  • Responded to questions, complaints and conflicts quickly and thoroughly.
  • Managed check-in process for parents or guardians of young guests.
  • Kept track of supplies used during the course of the day to replenish stock if needed later on.
  • Collected payments from customers for any additional services requested.
  • Answered questions from guests about logistics, directions, and other inquiries.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
  • Maintained a friendly and professional attitude throughout the duration of the event.

Assistant Coach

I9 Sports
Aurora, CO
01.2019 - 06.2021
  • Provided feedback to athletes on their performances in practices and competitions.
  • Conducted practice sessions and provided instruction to players on technique, strategy, and performance.
  • Assisted coach in organizing practices at home and away.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Aided in developing athletes at varying levels from beginner to elite.

Education

Wharton High School
Tampa, FL
05-2025

Associate of Arts - Economics

Hillsborough Community College
Tampa, FL
05-2025

Skills

  • Customer service background
  • Mediation
  • Complex Problem-solving
  • Decision-making skills
  • Complaint handling

Timeline

Service Advocate

Target
10.2024 - Current

Guest Advocate

Target
09.2024 - Current

Birthday Party Host

Urban Air Trampoline and Adventure Park
05.2023 - Current

Assistant Coach

I9 Sports
01.2019 - 06.2021

Wharton High School

Associate of Arts - Economics

Hillsborough Community College

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Kylie Pintar