Kylie Poterek
Columbia,MO
Summary
Childcare and customer service professional with strong organizational skills and consistent commitment to collaboration. Skilled in creating safe, welcoming environments through attentive supervision and clear communication. Reliable performance supported by adaptability across changing daily routines.
Overview
5
5
years of professional experience
Work History
Private Nanny
Care.com Inc
Columbia, MO
12.2025 - Current
- Provided supervision and guidance to support child safety in all situations.
- Maintained regular communication with parents to provide updates on children's daily progress and behavior, fostering trust and collaboration.
- Engaged with parents to address progress, concerns, and care-related issues, ensuring alignment on children's needs and well-being.
- Coordinated household tasks such as laundry, grocery shopping, and light housekeeping to create a safe and organized environment for children.
Retail Sales Associate
Marshalls
Columbia, Missouri
06.2025 - 12.2025
- Greeted customers and provided help locating requested items, supporting customer satisfaction and retention.
- Answered customer questions, assisted with merchandise searches, and improved overall customer satisfaction.
- Collaborated with team members to create a welcoming shopping environment, enhancing customer experience.
- Operated cash register, processed transactions, ensured accurate customer payments.
- Stocked shelves with new arrivals and maintained accurate product displays.
Host/Server
The Shanty Restruant
Wadsworth, Illinois
01.2022 - 03.2023
- Welcomed guests and seated patrons quickly in a busy dining environment.
- Explained menu choices, shared suggestions, and recorded food and beverage orders.
- Presented menus and responded to guest questions about menu items.
- Utilized professional communication to facilitate patron inquiries and streamline order requests.
- Trained new hosts and servers on restaurant procedures to ensure smooth operations.
- Assessed customer needs and prioritized tasks during peak hours to enhance service efficiency.
- Kept dining areas and guest spaces clean and organized.
Education
Bachelor of Science - Pre-Nursing
Moberly Area Community College
Columbia, MO05-2028
Some College (No Degree) - Pre-Nursing
Valpariso University
Valparaiso, INHigh School Diploma -
Grayslake North Highschool
Grayslake, IL06-2023
Skills
- Child safety monitoring
- Childcare support
- Child development
- Professional communication
- Team collaboration
- Problem solving
- Time management
Timeline
Private Nanny
Care.com Inc
12.2025 - Current
Retail Sales Associate
Marshalls
06.2025 - 12.2025
Host/Server
The Shanty Restruant
01.2022 - 03.2023
Bachelor of Science - Pre-Nursing
Moberly Area Community College
Some College (No Degree) - Pre-Nursing
Valpariso University
High School Diploma -
Grayslake North Highschool