Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Rezich

TAYLOR,MI

Summary

I'm successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.


Title Clerk well-versed in receiving, organizing and processing paperwork for property transfers,managing administrative and customer service requirements efficiently.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Server

Mr. Nicks
04.2023 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Prescription Filler

United Specialty Pharmacy
04.2022 - 04.2023
  • Assisted pharmacist in final review of filled prescriptions.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Hand counted controlled medications, measured liquids and reconstituted antibiotics.
  • Reconstituted oral liquids.
  • Followed department policies, procedures and best practices for pharmacy operations.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Used pharmacy software to enter prescription and insurance information.

Title Clerk

George Matick Chevrolet
08.2021 - 04.2022
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.
  • Received and processed paperwork for titles, new license plates, and renewals.
  • Entered title and vehicle information into database.
  • Communicated with staff such as sales team to resolve common title issues
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
  • Contacted [State] Motor Vehicle Department to determine status of pending titles.
  • Handled cash and credit card payments accurately.

Server

Trolley Stop Lounge
09.2009 - 01.2020
  • Served food and beverages
  • built warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

High School Diploma -

Allen Park High School
Allen Park, MI

Skills

  • Order Delivery Practices
  • Beverage Preparation
  • Daily Specials Memorization
  • Food Running
  • Supply Restocking
  • Guest Engagement
  • Point of Sale Operation
  • Sales Techniques
  • Cash Handling
  • Temporary Tags
  • Data Entry
  • Document Summarization
  • Legal Research
  • Customer Service
  • Microsoft Word,Excel, Powerpoint

Timeline

Server

Mr. Nicks
04.2023 - Current

Prescription Filler

United Specialty Pharmacy
04.2022 - 04.2023

Title Clerk

George Matick Chevrolet
08.2021 - 04.2022

Server

Trolley Stop Lounge
09.2009 - 01.2020

High School Diploma -

Allen Park High School

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Kylie Rezich