Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Riney

Sanford

Summary

Dynamic and customer-focused with extensive experience at Ulele and The Groves Golf and Country Club. Proven ability to manage high-pressure situations while delivering exceptional service. Skilled in reservation handling and cash management, fostering strong relationships with guests to enhance their experience and drive repeat business.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Ulele
02.2025 - 08.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm flow front of house.
  • Answered customer questions about hours, seating, and menu information.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Server/Bartender

The Groves Golf and Country Club
06.2023 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked catering events every weekend along with subbing in for to-go orders.
  • Cultivated warm relationships with regular customers.

Sales Associate

Billabong
01.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Ranked top in sales and in loyalty sign-ups.

Education

Associate of Science - Interior Design

Seminole State College of Florida
Sanford, FL
12-2026

Skills

  • Customer service
  • Strong multitasking
  • Relationship building
  • Reservation handling
  • Conflict resolution
  • Cash handling
  • Personal presentation
  • Supply restocking
  • POS system operations
  • Up-selling techniques

Timeline

Restaurant Hostess

Ulele
02.2025 - 08.2025

Server/Bartender

The Groves Golf and Country Club
06.2023 - 08.2024

Sales Associate

Billabong
01.2022 - 02.2023

Associate of Science - Interior Design

Seminole State College of Florida

Similar Profiles

CREATE PROFILE