Kylie Robinson
Austin,TX
Summary
Detail-oriented biologist and researcher with over 5 years of scientific education and laboratory training. High achiever, formerly on scholarship at TAMU in neuroscience research and at UT under EER Master's Program, seeking to continually develop upon my scientific prowess while also fostering my passion for medicine in a fulfilling healthcare setting. Responsible, articulate, organized team leader with a dependable work ethic and a strong ambition to apply my critical thinking skills in a rewarding, collaborative environment. Compassionate and knowledgeable surgical veterinary technician actively searching to broaden my medical expertise in order to refine my capabilities as a biologist, immerse myself in practical hands-on techniques, and grow as a reliable and well-rounded employee, with the ultimate goal of cultivating positive, beneficial client relationships by providing exceptional care, devotion, and safety to every patient.
Overview
11
11
years of professional experience
Work History
Lead Veterinary Technician & Surgical Assistant
Travis Country Veterinary Hospital
Austin, TX
05.2022 - Current
- Assists with numerous small-animal surgical procedures, performing IV catheter and ET tube placement following pre-operative preparation, careful vital sign monitoring and pain management under IM sedation and general anesthesia for a variety of soft-tissue and orthopedic procedures, and efficient implementation of local nerve blocks, dental scaling/polishing techniques, and full-mouth radiography during routine oral procedures
- Utilizes a comprehensive understanding of general veterinary medicine, alongside composed Fear-Free practices and certified Animal CPR/First Aid training, when practicing humane animal restraint, performing blood draws, administering medications/vaccinations, taking x-rays and aiding with ultrasounds/cystocentesis, triaging critical care patients during emergency situations, and assisting with euthanasia services
- Implements scrupulous analytical skills when handling microscopy specimens and carrying out laboratory diagnostics and histopathology involving blood panels/smears, skin/ear cytology, corneal stains, fecal testing, and complete urinalyses
- Maintains optimal communication throughout client interactions to effectively educate and empathize with pet owners during healthy/sick pet visits and pre-/post-operative care, ensuring confident and trustworthy care to their beloved companions
- Provides high quality grooming services including nail trims, anal gland expressions, ear cleanings, and sanitary shaves for anxious and/or fractious pets
- Applies thorough aseptic methods when sterilizing medical equipment/instruments and arranging surgical packs
- Orders pharmacy and hospital supplies while accurately keeping track of inventory levels
- Directs daily administrative and operational functions for all staff members, including contracted and relief DVM's/technicians, to provide both personalized guidance and team efficiency according to organized workflows
- Interviews and hires all potential candidates for team openings, as well as cross-trains all on-boarding employees with direct supervision to ensure optimal staff development and promote continuing education
- Updates current polices for all anesthetic procedures, including modification of client information and authorization forms, to improve customer compliance and satisfaction
- Compiles specified accounts of direct client interaction by tracking requests/feedback and trouble-shooting concerns to cultivate customer loyalty and promote solid client relationship management
- Maintains a well-rounded team of technicians and client care representatives by delegating daily tasks according to prior experience and evaluated progress, while encouraging expansion of skills by rewarding positive contributions
Central Scheduler and Referral/Patient Care Coordinator
Texas Physical Therapy Specialists
Austin, TX
01.2020 - 09.2020
- Interacted with new and existing PT patients in person and via phone, email, text, and online chat forums to coordinate appointment scheduling, carry out patient requests, communicate with licensed PT's, and manage copay/deductible collections while providing exceptional customer service
- Implemented detailed data entry and composed electronic health profiles in a timely manner by using different EMR programs, including WebPT and RevFlow, to optimize patient therapy plans
- Processed incoming patient referrals from various physician offices via fax prescriptions, phone, email, and EHR systems in order to accommodate patient care for over 35 clinic locations throughout Central Texas area
- Led development/organization of TeleHealth services for the entire TexPTS company during the start and peak of COVID-19, establishing efficient systemization and trouble-shooting techniques for all virtual PT sessions.
Records Review Coordinator
Brazos Spine
College Station, TX
05.2018 - 07.2019
- Compiled comprehensive patient medical records and generated detailed, organized outlines summarizing diagnostic, therapeutic, and procedural treatments for professional, clinical utilization review by a trained and certified orthopedic surgeon, as well as evaluated past/future patient medical costs according to updated Current Procedure Terminology codes in preparation for legally requested physician reports, affidavits, in-court expert witness testimonies, or IME's regarding accident-related spinal and orthopedic injury claims
- Facilitated time-sensitive peer-to-peer reviews with other state-wide specialty doctors in association with various health insurance companies in order to enhance the quality and safety of healthcare practices
- Engaged with medical documentation systems & healthcare information software to assist with office administrative duties, such as scheduling or billing, and to provide hospitable & overall exceptional patient care.
Neuroscience Graduate Fellowship Research Assistant
Texas A&M University
College Station, TX
08.2017 - 02.2018
- Studied potential astrocyte/glial cell function in neuropathic pain of dorsal horns in over 20 murine models after induced spinal cord injury while utilizing DNA sequencing techniques
- Analyzed efficacy of two different tamoxifen-induced Cre recombination paradigms in 2 groups of Aldh x Cre reporter mice to effectively study the mechanisms of glial cells underlying Experimental Autoimmune Encephalomyelitis (similar to MS in humans)
- Performed spinal cord contusion and EAE induction in rat/murine models
- Executed live (50%) and perfused (50%) spinal cord and coronal brain tissue sectioning using manual cryostat and microtome instruments
- Implemented neuronal transfection & live calcium indicator injections via AAV vectors for imaging of neuronal calcium ion flux
- Accomplished antibody immunostaining of over 100 tissue sections, plus live- and fixed-tissue confocal microscopy of fluorescent cellular marker expression (transgenic and stained).
Research Lab Intern
Baylor Scott & White Medical Center - Temple
Temple, TX
06.2017 - 08.2017
- Studied impact of acute inflammation, followed by transition to adaptive immunity, on syndromes associated with brain trauma/injury in several different murine models
- Researched the effects of certain immune factors on differentiation and death of normal and diseased cells
- Learned staining techniques for flow cytometric analysis
- Performed immunohistochemistry on more than 10 different tissue samples
- Cultured mouse glioma cells with a success rate of over 95%
- Prepared and stocked cell media for entire lab
- Fine-tuned compound microscope skills.
Applied Ecology Lab Assistant/TA (BIOL- 4170)
University of Mary Hardin-Baylor
Belton, TX
08.2013 - 05.2017
- Instructed undergraduate students in the lab and in the field on ecological topics and protocols, such as assisting in the humane capture, examination, classification, and release of various insects, amphibians, and aquatic life that thrive in local freshwater habitats, as well as the study of preserved nonindigenous flora and fauna
- Prepared and set up lab equipment under time constraint
- Graded and filed lab reports, projects, and exams while also giving assistance during lab/field investigations
- Provided lab cleanup and improved equipment organization by more than 25%
- Utilized Microsoft programs/software to enhance documentation system.
Education
1 Year of Ph.D. Studies: Medical Science/Neuroscience Research Fellowship -
TAMHSC, Texas A&M University
College Station, TX01-2018
B.S: Cell Biology, Psychology Minor -
University of Mary Hardin-Baylor
Belton, TX01-2017
High School Diploma -
Salado High School
Salado, TX01-2013
1 Semester of Master's Studies: Energy and Earth Resources Graduate Program -
Jackson School of Geosciences, University of Texas At Austin
Austin, TX01-2022
Skills
- Robust capacity for learning with an aptitude for both creative and critical thinking
- Efficient communication and conflict resolution skills
- Quality leadership and teamwork capabilities
- Diagnostic equipment and technical computer proficiency
- Thoughtful planning and reliable execution
- Time-management, multi-tasking, and prioritization expertise
- Detailed record keeping and documentation experience
- Friendly and compassionate personality
- Extensive knowledge of biosciences and medical research with a passion for client education
Timeline
Lead Veterinary Technician & Surgical Assistant
Travis Country Veterinary Hospital
05.2022 - Current
Central Scheduler and Referral/Patient Care Coordinator
Texas Physical Therapy Specialists
01.2020 - 09.2020
Records Review Coordinator
Brazos Spine
05.2018 - 07.2019
Neuroscience Graduate Fellowship Research Assistant
Texas A&M University
08.2017 - 02.2018
Research Lab Intern
Baylor Scott & White Medical Center - Temple
06.2017 - 08.2017
Applied Ecology Lab Assistant/TA (BIOL- 4170)
University of Mary Hardin-Baylor
08.2013 - 05.2017
1 Year of Ph.D. Studies: Medical Science/Neuroscience Research Fellowship -
TAMHSC, Texas A&M University
B.S: Cell Biology, Psychology Minor -
University of Mary Hardin-Baylor
High School Diploma -
Salado High School
1 Semester of Master's Studies: Energy and Earth Resources Graduate Program -
Jackson School of Geosciences, University of Texas At Austin
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