Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Kylie Rodenberg

Springfield,MO

Summary

Dynamic retail professional with extensive experience at Fleet Feet, excelling in customer service and inventory management. Proven ability to enhance sales through effective product education and team collaboration. Skilled in conflict resolution and visual merchandising, consistently driving customer satisfaction and store performance. Committed to continuous improvement and relationship building.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Outfitter

Fleet Feet
Sprinfield , MO
06.2025 - Current
  • Conducted fitting sessions to ensure optimal comfort and performance for each customer.
  • Maintained inventory levels by restocking merchandise on the sales floor regularly..
  • Educated customers on proper care and maintenance of athletic gear and shoes.
  • Collaborated with team members to create engaging in-store displays and promotions.
  • Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
  • Resolved any customer complaints professionally.
  • Maintained records of customer purchases and sales transactions.
  • Analyzed customer feedback data to identify areas for improvement within the organization.
  • Ensured store shelves were stocked with a wide variety of merchandise.
  • Inspected and tested products for safety and quality control purposes.
  • Recovered and organized stock throughout each shift to keep racks customer-ready.

Sales Associate

Nike Factory Outlet
Saint Augustine, Florida
05.2024 - 07.2025
  • Assisted customers in selecting products and provided detailed information.
  • Maintained store presentation by organizing merchandise and ensuring cleanliness.
  • Processed customer transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve daily sales goals and objectives.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Stocked shelves and replenished inventory to ensure product availability.
  • Promoted store promotions and loyalty programs to enhance customer engagement.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

Bachelor of Science - Sports Medicine

Missouri State
Springfield
05-2025

Minor - Dietetics

Missouri State University
Springfield, MO
05-2025

Skills

  • Customer service
  • Inventory management
  • Team collaboration
  • Sales analysis
  • Product education
  • Event coordination
  • Conflict resolution
  • Visual merchandising
  • Client relationship building
  • Product knowledge expertise
  • Sales strategy development
  • Fashion trend analysis
  • Active listening
  • Continuous improvement
  • Relationship building

Affiliations

  • I have been a Cross Country and Track athlete for 8 years now. I started running freshman year of highschool and finished my competitive running career at a D1 school this past spring.
  • I have a podcast aimed at reaching people with real life experiences and stories. I wanted to share my story in order to reach an audience that would be encouraged, inspired and ultimately seen.

Accomplishments

  • Honor roll 2 years in a row at Missouri State University
  • Made the deans list 2 times as well

Certification

  • Graduated with a minor in dietetics which was origionally my major but decided i was more passionate in the field of Sports Medicine. I am well versed in the education surrounding dietetics.

References

References available upon request.

Timeline

Outfitter

Fleet Feet
06.2025 - Current

Sales Associate

Nike Factory Outlet
05.2024 - 07.2025

Bachelor of Science - Sports Medicine

Missouri State

Minor - Dietetics

Missouri State University

Similar Profiles

CREATE PROFILE