Kylie Rosales
New Orleans,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Having to contribute different skills such as communication skills, observational skills, and financial skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Military Police Officer
LANG-JB Post Security (FULL TIME 40 HRS)
05.2022 - Current
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
- Documented and organized security information accurately and efficiently.
- Utilized surveillance equipment to monitor security of personnel and property.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Checked vehicle equipment for proper functioning prior to use.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
- Recorded facts to prepare reports documenting incidents and activities.
Unit Supply Specialist (92Y)
Louisiana National Guard
10.2020 - Current
- Completed regular inventory counts of equipment on book for unit.
- Maintained records of supply transactions for accuracy and tracking.
- Oversaw supply requests, accountability, and receipts.
- Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
Customer Service Cashier
Robert's Fresh Market (PART TIME 15HRS WEEKLY)
05.2020 - 05.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Completed everything required to receive ATP license, required to be promoted.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
All Positions
McDonald's (PART TIME HRS VARIED)
06.2018 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Followed food preparation and storage guidelines established by Health Department.
- Measured, mixed, and cooked ingredients following directions and nutritional restrictions.
- Coordinated and oversaw food handling following procedures and sanitation standards.
Education
No Degree - Psychology
University of New Orleans
New Orleans, LANo Degree - Business
University of New Orleans
New Orleans, LAHigh School Diploma -
Cabrini Highschool
New Orleans, LA05.2020
Skills
- Firearms Safety and Handling
- Officer Training
- Military Personnel Safety
- Work Task Prioritization
- Sales Techniques
- Communication skills
- US Army Soldier
Timeline
Military Police Officer
LANG-JB Post Security (FULL TIME 40 HRS)
05.2022 - Current
Unit Supply Specialist (92Y)
Louisiana National Guard
10.2020 - Current
Customer Service Cashier
Robert's Fresh Market (PART TIME 15HRS WEEKLY)
05.2020 - 05.2022
All Positions
McDonald's (PART TIME HRS VARIED)
06.2018 - 05.2020
No Degree - Psychology
University of New Orleans
No Degree - Business
University of New Orleans
High School Diploma -
Cabrini Highschool
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