Kylie Rouse
Crosby
Summary
Dynamic professional with a track record in customer service and team leadership at Domino's Pizza. Skilled in staff training and inventory management, I excel in optimizing operations and enhancing customer satisfaction. Committed to achieving goals and reducing costs while fostering a collaborative work environment.
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's Pizza
02.2024 - Current
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Trained new staff on company policies, procedures, and best practices
- Managed inventory levels, optimizing stock availability and reducing waste.
- Collaborated with team to enhance service quality and streamline processes.
- Monitored activities of employees to ensure they are doing their assigned tasks.
- Communicated with General Manager on store issues and how to resolve them.
Guest Services/Concessions
Showbiz Cinemas
11.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked the concession line and assisted customers with the items they would like to order.
- Independent fast paced work that would sometimes call for communicating with team members to get missing items
- Quick learning when a new policy would be put into place or a new item added to the menu.
- Worked the registers and handled transactions .
Sales Associate
Spirit Halloween Store
10.2023 - 11.2023
- Assisted customers with product selections to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals.
- Processed transactions efficiently using point-of-sale systems.
- Maintained store cleanliness by recovering scattered items and returning them to their places.
- Cleaned the store prior to leaving every night to ensure a quick morning for the openers.
Dining Associate
The Waterford at Baytown
07.2023 - 09.2023
- Delivered exceptional customer service to enhance dining experiences for residents.
- Assisted in meal preparation and presentation, ensuring adherence to dietary restrictions.
- Maintained cleanliness and organization of dining areas.
- Collaborated with kitchen staff to ensure seamless deliveries to residents of the facility.
Education
High School Diploma -
Dayton High School
Dayton, TXSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Task delegation
- Goal setting
- Conflict resolution
- Workload management
- Cost reduction
Certification
TABC
Manager Food Handlers
Timeline
Assistant Manager
Domino's Pizza
02.2024 - Current
Guest Services/Concessions
Showbiz Cinemas
11.2023 - 02.2024
Sales Associate
Spirit Halloween Store
10.2023 - 11.2023
Dining Associate
The Waterford at Baytown
07.2023 - 09.2023
High School Diploma -
Dayton High School
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