Kylie Shaffer
Santa Fe,TX
Summary
Experienced with office administration, document management, and support roles. Utilizes organizational and communication skills to ensure smooth office operations. Track record of managing tasks efficiently and supporting team goals.
Overview
5
5
years of professional experience
Work History
Office Administration
CPS
Galveston, TX
06.2025 - Current
- Established standards and best practices in office administration that contributed to increased operational efficiency across all levels of the business.
- Streamlined office administration tasks such as filing documents, managing calendars
- Supported office administration tasks such as data entry, document management, appointment scheduling, and email correspondence when needed.
- Supported office administration tasks, such as managing incoming calls, maintaining accurate filing sy
- Supported office administration tasks, such as managing incoming calls, maintaining accurate filing systems
- Handled office administration and logistics.
Human Service Technician
CPS
07.2024 - 06.2025
- Transporting clients, staying objective and having empathy for families in crisis situations, documenting information in computer system, various admin duties.
Receptionist
Friendswood Animal Hospital
03.2023 - 07.2024
- Greet and check in clients and their pets. Schedule appointments and surgeries. Process payments. Maintain client records and update medical records. Prepare and maintain medical charts. Ensure the reception area is clean and organized. Provide customer service to clients.
Merchandise Sales
Buc-ees
11.2022 - 03.2023
- Greet and direct customers. Answer customers questions about specific products and prices. Make sure racks and shelves are fully stocked and organized and area is clean.
Daycare Assistant
Lifetime of Learning Childcare
06.2022 - 11.2022
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families. Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs. Used patience, skill and various behavior modification techniques to maintain order and safety. Taught children to organize toys, wash hands and share by leading by example.
Receptionist
Scott Veterinary Clinic
06.2021 - 09.2021
- Kept reception area clean and neat to give visitors positive first impressions. Confirmed appointments, communicated with clients and updated client records. Answered central telephone system and directed calls accordingly. Greeted incoming visitors and customers professionally and provided friendly assistance.
Education
High School Diploma -
Texas City High School
05-2022
Skills
- Computer Proficiency
- Appointment Booking
- Office Equipment Operation
- Telephone Answering
- Organization and Efficiency
Timeline
Office Administration
CPS
06.2025 - Current
Human Service Technician
CPS
07.2024 - 06.2025
Receptionist
Friendswood Animal Hospital
03.2023 - 07.2024
Merchandise Sales
Buc-ees
11.2022 - 03.2023
Daycare Assistant
Lifetime of Learning Childcare
06.2022 - 11.2022
Receptionist
Scott Veterinary Clinic
06.2021 - 09.2021
High School Diploma -
Texas City High School