Kylie Sica
Pittsburgh,PA
Overview
1
1
Certification
7
7
years of professional experience
Work History
Dietary Aide/Server
Harmony Senior Services
Glenshaw, Pennsylvania
04.2026 - Current
- Served attentive meal and beverage service while accommodating residents’ individual dietary and mobility needs
- Delivered meals to about 80 residents per shift while following dietary restrictions, preferences, and mobility needs.
- Served meals to residents under supervision, enhancing skills in dietary service and therapeutic meal delivery.
- Collaborated with dietary and healthcare staff to create a safe, welcoming dining environment for residents.
- Coordinated with dietary aides and kitchen staff to facilitate timely meal delivery and ensure smooth operational workflow.
- Applied knowledge of food safety, sanitation, proper food handling, and nutrition in a healthcare dining environment
- Maintained cleanliness and organization of kitchen and dining areas, while adhering to safety standards.
Guest Relations
University of Pittsburgh
01.2025 - Current
- Managed information desk at William Pitt Union and O'Hara Student Center, assisting diverse clientele with inquiries and support
- Delivered customer service to students, visitors, and staff, enhancing their experience and satisfaction
- Acquired in-depth knowledge of events and services, facilitating informed assistance for campus community and visitors
Fuel Station Volunteer
University Of Pittsburgh
08.2024 - 12.2025
- Monitored and restocked fuel stations to ensure availability and readiness for use
- Demonstrated ability to work independently while completing assigned tasks without direct supervision
- Interacted with teams and student-athletes
- Developed and enhanced nutrition related knowledge
- Supported baseball team during game days by providing nutrition to enhance performance
Shift Leader
El Diablo Burritos
02.2020 - 08.2025
- Supervised shifts with 6-7 staff members to ensure operational efficiency
- Coached team members during shifts to enhance accountability and performance
- Monitored daily operations by scheduling staff, delegating tasks, and resolving customer complaints to maintain service quality
- Managed store closing and opening procedures to ensure safety and security
- Assisted customers with inquiries, orders and complaints in a timely manner
- Trained 20 new employees in job duties, safety procedures, and company policies
Counter Server
El Diablo Burritos
08.2019 - 02.2020
- Demonstrated strong communication skills while taking orders, answering questions and resolving complaints
- Worked closely with team members in order to provide efficient service during peak hours
- Performed opening and closing duties such as cleaning equipment, restocking supplies and preparing condiments for the next shift
- Maintained cleanliness of work area throughout shift including tables, counters and floors
- Served food items quickly and efficiently in accordance with restaurant standards
Education
Master of Science - Nutrition Science
University of Pittsburgh
Pittsburgh, PA05-2028
Bachelor of Science (B.S.) - Nutrition science
University of Pittsburgh
Pittsburgh, PA05-2027
Skills
- Nutritional support
- ServSafe certified
- Therapeutic diets
- Food safety and sanitation
- Customer service
- Team collaboration
- Meal service for older adults
- Problem-solving
- Communication skills
Certification
- Chronic Disease and Nutrition: Nutrition and Cultural Competence: Embracing Cultural Humility certification through the American Academy of Physician Associates (AAPA)
- ServSafe Food Protection Manager Certificate
Accomplishments
- Served as fundraising chair for the Kappa chapter of Theta Phi Alpha during the 2025-2026 school year. This role is responsible for planning 4 fundraisers over the course of the year and promoting participating and engagement in them.
- Served as Jr. Panhellenic representative for the Kappa chapter of Theta Phi Alpha
Extracurricular activities
- Active member of Theta Phi Alpha
- Sweetheart of Beta Theta Pi
- Active Member of the Student Nutrition Organization
Timeline
Dietary Aide/Server
Harmony Senior Services
04.2026 - Current
Guest Relations
University of Pittsburgh
01.2025 - Current
Fuel Station Volunteer
University Of Pittsburgh
08.2024 - 12.2025
Shift Leader
El Diablo Burritos
02.2020 - 08.2025
Counter Server
El Diablo Burritos
08.2019 - 02.2020
Master of Science - Nutrition Science
University of Pittsburgh
Bachelor of Science (B.S.) - Nutrition science
University of Pittsburgh