Kylie Soles
Big Spring,TX
Summary
Proven team leader with a strong ability to maintain composure in high-pressure situations. Expertise in identifying imperfections and potential issues before they escalate. Track record of implementing effective solutions that enhance team performance and project outcomes.
Overview
11
11
years of professional experience
Work History
Oilfeild Office Cleaner
North Star Company
Garden City, TX
06.2026 - 09.2026
- Executed thorough cleaning and upkeep of assigned residential and facility areas to ensure hygienic environments.
- Maintained clean, organized, and sanitary spaces, enhancing overall facility appearance and safety.
- Completed cleaning tasks efficiently and consistently according to company expectations.
- Identified and addressed areas needing extra cleaning or maintenance, contributing to improved facility standards.
Lead Pool Technician
Arizona Pool & Pond
Tucson, AZ
04.2023 - 08.2023
- Performed routine maintenance on pool systems and equipment, ensuring optimal performance and reliability.
- Maintained pool chemical balance using testing kits and adjusting treatments.
- Developed preventative maintenance plans to keep equipment running efficiently.
- Inspected pool areas for safety hazards and reported issues to management.
- Trained new employees on pool maintenance procedures, and improved team readiness and service quality.
- Resolved customer inquiries regarding pool care and service options, fostering increased client satisfaction.
- Managed client accounts for team members, upholding high standards of customer service and pool cleanliness.
Telecommunications Operator
Cochise County Sheriff's Office
Sierra Vista, AZ
01.2023 - 03.2023
- Operated emergency communication systems to receive and dispatch calls during critical situations, ensuring timely response to emergencies.
- Monitored radio frequencies to stay updated on ongoing emergency situations and new incidents within jurisdiction.
- Utilized mapping software to accurately determine locations for emergency units, enhancing response coordination.
- Acquired 13+ communication certifications to maintain compliance and improve readiness for call center operations.
Pool Technician
Oasis Pool Service
Tucson, AZ
06.2022 - 10.2022
- Documented and communicated mechanical issues and unsafe conditions to management teams to support timely resolution.
- Maintained compliance with safety regulations during pool repairs and maintenance to ensure a safe environment for users.
- Removed debris and contaminants from pool surfaces using vacuums and brushes to enhance user experience.
- Coordinated procurement of pool cleaning and maintenance supplies, ensuring safe storage and availability for operations.
- Completed winterization of outdoor facilities by draining water and securing equipment at the end of the season.
- Ordered pool cleaning and maintenance supplies and arranged safe storage.
- Documented mechanical issues and unsafe conditions to notify management teams.
Pool Technician
Acme Pool & Pond
Yuma, AZ
10.2021 - 03.2022
911 Emergency Dispatcher
Howard County Sheriff's Office
Big Spring, TX
05.2015 - 11.2015
- Monitored emergency calls and dispatched appropriate units for response.
- Monitored emergency calls and dispatched units to optimize response time and ensure effective service delivery.
- Coordinated communication with field personnel to ensure timely incident management.
- Coordinated communication with field personnel to enhance incident management and facilitate rapid response.
- Leveraged computer-aided dispatch systems to streamline response coordination.
- Utilized computer-aided dispatch systems to improve response coordination and support operational efficiency.
Education
High School Diploma -
Forsan High School
Forsan, TXSome College (No Degree) - Communications
Cochise College
Douglas, AZSkills
- Pool chemical balancing
- Preventive maintenance
- Safety inspections
- Equipment maintenance
- Facility maintenance
- Emergency response
- Customer relationship management
- Training and development
- Task prioritization
- Time management
- Team collaboration
- Effective communication
LANGUAGES
English: Native/Bilingual, Spanish: Elementary, American Sign Language: Limited
Timeline
Oilfeild Office Cleaner
North Star Company
06.2026 - 09.2026
Lead Pool Technician
Arizona Pool & Pond
04.2023 - 08.2023
Telecommunications Operator
Cochise County Sheriff's Office
01.2023 - 03.2023
Pool Technician
Oasis Pool Service
06.2022 - 10.2022
Pool Technician
Acme Pool & Pond
10.2021 - 03.2022
911 Emergency Dispatcher
Howard County Sheriff's Office
05.2015 - 11.2015
High School Diploma -
Forsan High School
Some College (No Degree) - Communications
Cochise College