Kylie Southward
Alpine ,WY
Summary
Motivated massage therapist seeking a position that will use education, training and passion for healing to provide a complete therapeutic experience for clients within a respectable company that displays integrity and offers opportunities for growth and promotion
Overview
7
7
years of professional experience
Work History
Massage Therapist
Spa Terra/ Chill Spa
Teton Village, WY
09.2021 - 10.2024
- Administered therapeutic massage techniques to alleviate client discomfort and enhance relaxation.
- Customized treatment plans based on individual client assessments and feedback for optimal results.
- Educated clients on self-care practices to promote wellness and improve long-term health outcomes.
- Maintained a clean, safe, and welcoming spa environment in compliance with health regulations.
- Mentored junior therapists by sharing best practices and techniques to improve service quality.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Massage Therapist
Snake River Spa
Jackson Hole, Wyoming
12.2020 - 09.2021
- Stimulated energy flow along medians to channel body's own healing responses.
- Spoke with clients regarding health history, expectations, services and procedures for customer satisfaction.
- Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain 100% customer satisfaction.
- Provided clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening.
Massage Therapist
Glen Ivy
Corona, CA
03.2020 - 12.2020
- Maintained clients' treatment records and designed long-term care programs for return customers.
- Stimulated energy flow along medians to channel body's own healing responses.
- Spoke with clients regarding health history, expectations, services and procedures for customer satisfaction.
- Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain 100% customer satisfaction.
- Provided clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening.
- Worked flexible hours; night, weekend, and holiday shifts.
Massage Therapist
Element Spa At Hilton
Palm Springs , CA
09.2017 - 03.2020
- Maintained clients' treatment records and designed long-term care programs for return customers.
- Stimulated energy flow along medians to channel body's own healing responses.
- Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain customer satisfaction rates.
- Booked appointments, answered phones, greeted clients, handled payments
- Maintained inventory of all care products and made sure equipment and selling areas were fully stocked and organized.
- Provided clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening.
- Performed hours of massage per week clients with wide range of therapeutic methods, including hot stone, Swedish, deep tissue, sports and pregnancy.
- Created marketing advertisements
- Prepared blends of plant-based oils to aid in massage through direct warming and aromatherapy.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours; night, weekend, and holiday shifts.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
Massage Therapist Certification - Massage Therapy
American Career College
Ontario, CA02.2008
Skills
- Myofacial and injuries
- Strong Knowledge of Body Mechanics
- Anatomy
- Massage Therapy
- Aroma Therapy
- Customer consultation
- Swedish Massage
- Hydrotherapy
- Physical Strength
- Relationship building and management
- Body Treatments
- Deep Tissue Massage
- Administrative support
- Sports Massage
- Hot Stone Massage
- Range of Motion Improvement
- Reflexology
- Trigger Point Massage
- Wellness Programs
- Stress Relief Massage
- Marketing and advertising
Accomplishments
- Firefighters and police mud run
- American Cancer Society - Relay for life
- American Lung Association - Walk for Air
Volunteer work
Timeline
Massage Therapist
Spa Terra/ Chill Spa
09.2021 - 10.2024
Massage Therapist
Snake River Spa
12.2020 - 09.2021
Massage Therapist
Glen Ivy
03.2020 - 12.2020
Massage Therapist
Element Spa At Hilton
09.2017 - 03.2020
Massage Therapist Certification - Massage Therapy
American Career College