Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kylie Southward

Alpine ,WY

Summary

Motivated massage therapist seeking a position that will use education, training and passion for healing to provide a complete therapeutic experience for clients within a respectable company that displays integrity and offers opportunities for growth and promotion

Overview

7
7
years of professional experience

Work History

Massage Therapist

Spa Terra/ Chill Spa
Teton Village, WY
09.2021 - 10.2024
  • Administered therapeutic massage techniques to alleviate client discomfort and enhance relaxation.
  • Customized treatment plans based on individual client assessments and feedback for optimal results.
  • Educated clients on self-care practices to promote wellness and improve long-term health outcomes.
  • Maintained a clean, safe, and welcoming spa environment in compliance with health regulations.
  • Mentored junior therapists by sharing best practices and techniques to improve service quality.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.

Massage Therapist

Snake River Spa
Jackson Hole, Wyoming
12.2020 - 09.2021
  • Stimulated energy flow along medians to channel body's own healing responses.
  • Spoke with clients regarding health history, expectations, services and procedures for customer satisfaction.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain 100% customer satisfaction.
  • Provided clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening.

Massage Therapist

Glen Ivy
Corona, CA
03.2020 - 12.2020
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Stimulated energy flow along medians to channel body's own healing responses.
  • Spoke with clients regarding health history, expectations, services and procedures for customer satisfaction.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain 100% customer satisfaction.
  • Provided clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening.
  • Worked flexible hours; night, weekend, and holiday shifts.

Massage Therapist

Element Spa At Hilton
Palm Springs , CA
09.2017 - 03.2020
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Stimulated energy flow along medians to channel body's own healing responses.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain customer satisfaction rates.
  • Booked appointments, answered phones, greeted clients, handled payments
  • Maintained inventory of all care products and made sure equipment and selling areas were fully stocked and organized.
  • Provided clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening.
  • Performed hours of massage per week clients with wide range of therapeutic methods, including hot stone, Swedish, deep tissue, sports and pregnancy.
  • Created marketing advertisements
  • Prepared blends of plant-based oils to aid in massage through direct warming and aromatherapy.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Education

Massage Therapist Certification - Massage Therapy

American Career College
Ontario, CA
02.2008

Skills

  • Myofacial and injuries
  • Strong Knowledge of Body Mechanics
  • Anatomy
  • Massage Therapy
  • Aroma Therapy
  • Customer consultation
  • Swedish Massage
  • Hydrotherapy
  • Physical Strength
  • Relationship building and management
  • Body Treatments
  • Deep Tissue Massage
  • Administrative support
  • Sports Massage
  • Hot Stone Massage
  • Range of Motion Improvement
  • Reflexology
  • Trigger Point Massage
  • Wellness Programs
  • Stress Relief Massage
  • Marketing and advertising

Accomplishments

    Volunteer work

  • Firefighters and police mud run
  • American Cancer Society - Relay for life
  • American Lung Association - Walk for Air

Timeline

Massage Therapist

Spa Terra/ Chill Spa
09.2021 - 10.2024

Massage Therapist

Snake River Spa
12.2020 - 09.2021

Massage Therapist

Glen Ivy
03.2020 - 12.2020

Massage Therapist

Element Spa At Hilton
09.2017 - 03.2020

Massage Therapist Certification - Massage Therapy

American Career College
Kylie Southward