Kylie Spence
Decatur,IL
Summary
Dynamic and dedicated professional with experience at the Children’s Museum of Illinois, excelling in visitor engagement and educational program support. Known for reliability and a strong commitment to cleanliness, I effectively enhanced guest experiences while training new staff and optimizing operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Floor Staff
Children’s Museum of Illinois
Decatur, IL
05.2023 - Current
- Assisted visitors in engaging with exhibits and activities, ensuring a positive experience.
- Maintained cleanliness and organization of exhibit areas to enhance visitor enjoyment.
- Supported staff in conducting educational programs and workshops for children and families.
- Adapted quickly to changing environments, contributing to smooth daily operations.
- Monitored visitor flow and provided guidance to ensure safety protocols were followed.
Restaurant Hostess
Bob Evans Restaurant
Decatur, IL
08.2022 - 05.2023
- Welcomed and seated guests, ensuring prompt and efficient service in a busy restaurant environment.
- Managed reservation system, optimizing seating arrangements to enhance guest experience and minimize wait times.
- Trained new hosts on operational procedures, fostering a team-oriented atmosphere and improving service consistency.
- Collaborated with kitchen staff to coordinate timely food delivery for guests, enhancing overall dining experience.
- Maintained cleanliness and organization of entrance area, contributing to positive first impressions for guests.
Education
High School Diploma -
Eisenhower High School
Decatur, IL05.2024
Skills
- Patience and empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Stock replenishment
Timeline
Floor Staff
Children’s Museum of Illinois
05.2023 - Current
Restaurant Hostess
Bob Evans Restaurant
08.2022 - 05.2023
High School Diploma -
Eisenhower High School