Kylie Thomas
Columbia,MO
Summary
Competent field worker skilled in effectively promoting products and services in door-to-door or one-on-one sales environment. Knowledgeable about business processes, paperwork requirements and strategies for maximizing success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Recovery Associate committed to friendly, and accurate customer service to create positive shopping experience. Well-organized performing recovery and organization of items. Demonstrates energetic and positive attitude that thrives in fast-paced environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Canvasser
LeafFilter
03.2023 - 08.2023
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Conducted regular surveys and canvassing activities to identify potential customers for products and services.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Responded to customer questions and objections to address concerns and build rapport.
- Analyzed customer feedback to identify opportunities for product enhancements.
- Delivered persuasive presentations to customers outlining products, services and benefits to increase chances of closing purchases.
- Utilized persuasive sales techniques to convert leads into sales.
Recovery Associate
JCPenney
07.2022 - 03.2023
- Followed safety and security policies and procedures to reduce hazards and incidents.
- Increased product knowledge to promote full line of products to fit consumer needs.
- Stocked merchandise following planogram to maintain sales floor merchandising standards.
- Applied price tags on items with correct, clear and visible placement.
- Replenished sales floor stock to meet customer demand.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Processed payments and provided receipts to establish proof of transaction.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Recovered merchandise from fitting rooms to maintain organization.
- Maintained communication with store team to support sales, promos and product knowledge.
Education
High School Diploma -
Rolla Sr. High School
Rolla, MO05.2021
Skills
- Customer Engagement
- Script Memorization
- Services Promotion
- Technical Management
- Reading Comprehension
- Professional Relationships
- Customer Care
- Critical Thinking
- Opinion Taking
Timeline
Canvasser
LeafFilter
03.2023 - 08.2023
Recovery Associate
JCPenney
07.2022 - 03.2023
High School Diploma -
Rolla Sr. High School
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