Kylie Tohati
Valley City
Summary
Motivated and reliable team member with 3+ years of customer service experience. Detail oriented and committed to delivering a high level of performance. Proficient in building relationships, team communication, and task management. Determined to delivering the highest quality service in each and every environment.
Overview
3
3
years of professional experience
Work History
Cleaning Technician
TnT Customized Cleaning
11.2023 - Current
- Contributed to a healthy workplace by consistently sanitizing office equipment and surfaces.
- Lead a team to work in a efficient and accurate environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Cashier/Photo Technician
Discount Drug Mart
09.2021 - 09.2024
- Train new employees on daily tasks and procedures
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Sales Associate
Victoria's Secret & PINK
01.2022 - 04.2022
- Operated cash register to record transactions accurately and efficiently.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Buckeye Local High School
Medina, OH05-2023
Skills
- Determined
- Leadership
- Customer Service
- Issue Resolving
- Task management
Timeline
Cleaning Technician
TnT Customized Cleaning
11.2023 - Current
Cashier/Sales Associate
Victoria's Secret & PINK
01.2022 - 04.2022
Cashier/Photo Technician
Discount Drug Mart
09.2021 - 09.2024
High School Diploma -
Buckeye Local High School
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