Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kylie Uselman

Summary

Organized Title Clerk proficient in accurately processing and researching vehicle titles in all 50 states. Customer-oriented and hardworking individual with in-depth knowledge of title processing, recordkeeping, Microsoft Office, Google Docs, Dealertrack, and Reynolds and Reynolds. Strong mathematical, customer service and data entry skills.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Title Clerk

Tanner Companies
12.2022 - Current
  • Streamlined title processing by efficiently managing documentation and maintaining accurate records.
  • Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
  • Collaborated with various departments to ensure smooth workflow for title processing and delivery.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
  • Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
  • Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
  • Developed strong relationships with external partners such as banks, insurance companies, and government agencies to facilitate seamless transactions.
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
  • Entered inventory, new and used
  • Tracked inventory, new and used

Administrative Assistant

Nyhus Family Sales, Inc
08.2019 - 12.2022
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Streamlined title processing by efficiently managing documentation and maintaining accurate records.
  • Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
  • Collaborated with various departments to ensure smooth workflow for title processing and delivery.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
  • Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
  • Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
  • Reduced data entry errors by implementing a rigorous quality control process for all documentation submissions.
  • Continuously improved processes for title management, identifying areas of improvement and implementing changes where necessary.
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
  • Educated clients on the importance of title integrity by explaining the risks associated with incorrect or missing documentation.
  • Tracked inventory

Bartender

Iron Corral
05.2020 - 07.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

No Degree - Administrative Assistant

Minnesota State Community And Technical College

Skills

  • Title Processing
  • Renewals Management
  • Report Preparation
  • Documentation Review
  • Deadline Management
  • Title Research
  • Document Review
  • Office Equipment Operation
  • Administrative Support
  • Problem Solving
  • Critical Thinking
  • Decision Making
  • Title Examination
  • Time Management
  • Fraud Detection
  • Notary Public

Certification

  • Certified Title and Registration, MADA, Expiring 2/16/2026
  • Notary Public, State of MN, Expiring Jan 31, 2026

Timeline

Title Clerk

Tanner Companies
12.2022 - Current

Bartender

Iron Corral
05.2020 - 07.2022

Administrative Assistant

Nyhus Family Sales, Inc
08.2019 - 12.2022

No Degree - Administrative Assistant

Minnesota State Community And Technical College

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Kylie Uselman