Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Valyer

Kansas City,MO

Summary

Detailed professional with many years of experience maintaining financial records and reviewing financial activity. Polished in spreadsheet creation, report preparation, and data analysis. Quick and accurate to meet strict deadlines and manage multiple tasks.

Overview

9
9
years of professional experience

Work History

Accounting Clerk

Ambassador Meat
Kansas City, MO
04.2024 - 07.2024
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
  • Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Processed various payments, invoices, journal vouchers, and employee reimbursements.
  • Handled day-to-day accounting processes to drive financial accuracy.

Customer Service Representative

UMC Print
Shawnee, KS
04.2023 - 04.2024
  • Interacted with customers daily through email, phone, zoom, etc.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Provided emailed and printed documents in response to information requests from diverse individuals.
  • Utilized comprehensive understanding of company products to offer helpful suggestions and recommendations to customers.
  • Handled order processing, quoting, and policy change procedures
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Billing Clerk

Olathe Toyota
Olathe, KS
10.2020 - 12.2022
  • Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Entered details into accounts and tracked payments.
  • Reduced billing errors through consistent review and reconciliation of account discrepancies.
  • Streamlined workflow for faster accounting processing, improving overall efficiency in the department.
  • Updated, reconciled and resolved computerized accounting system issues.
  • Reduced financial discrepancies with thorough reconciliation of accounts receivable and payable transactions.

Office Administrator (temp)

Safe Fleet
Belton, MO
08.2020 - 09.2020
  • Managed and organized files, ensuring confidentiality of sensitive information
  • Efficiently managed incoming phone calls, ensuring prompt connections to relevant team members.
  • Greeted, screened and directed visitors to appropriate employees.
  • Managed office inventory by facilitating supply orders
  • Managed office equipment including fax machines, copiers, and phone systems; coordinated repairs as needed
  • Received, organized, and distributed incoming mail and materials.
  • Worked effectively in fast-paced environments.
  • Displayed professionalism and provided support in a friendly and helpful manner.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Finance Assistant

Lustine Toyota
Woodbridge, VA
06.2018 - 04.2020
  • Documented financial payments and updates to accounts, optimizing accuracy and promoting transparency.
  • Managed and maintained accurate financial records by tracking expenses, recording transactions, and reconciling accounts
  • Enhanced traceability by streamlining processing procedures for a range of financial and employee documents
  • Managed and directed incoming calls and faxes, promptly relaying detailed messages for efficient response
  • Provided requested information to multiple individuals through email and printed materials
  • Demonstrated proficiency in providing efficient clerical support through the handling of diverse routine and special tasks.
  • Received recognition for exceptional customer service, consistently meeting or exceeding performance metrics related to cancellation processing timelines and accuracy.
  • Verified banking documents for car deals ensuring accuracy and completion.
  • Effectively handled and communicated with customers during warranty cancellations.

Office Assistant

Imperial Auto Industries
Fredericksburg , VA
04.2018 - 06.2018
  • Interacted with customers across various channels (phone, email, in-person) to deliver relevant information and guide them towards the appropriate staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Updated business, customer, and financial records diligently to ensure accuracy in a rapidly changing environment.
  • Tracked and maintained accurate, current, and compliant financial records through monitoring and documenting expenses while reconciling accounts.
  • Maintained a solution-oriented approach despite encountering complex problems, providing valuable assistance to management and contributing to the overall business direction.

Customer Service Associate

Royal Farms
Fredericksburg, VA
08.2017 - 04.2018
  • Delivered excellent client services, cultivating strong relationships and ensuring high customer satisfaction
  • Provided excellent customer service by greeting and informing customers about sales events and promotional offers.
  • Enhanced customer loyalty through personalized interactions and increased sales opportunities leading to improved revenue generation.
  • Demonstrated effective resourcefulness, organization and customer-centric solutions resulting in surpassing performance goals.
  • Managed payment transactions including processing refunds and issuing receipts
  • Managed and enhanced operational efficiencies by efficiently overseeing customer requests, store inventory, transactions, new purchase orders, and pricing requirements.

Pool Attendant (seasonal)

Stafford Lakes Apartments
Fredericksburg, VA
05.2017 - 08.2017
  • Detailed factors such as weather, incidents and aid rendered in daily reports to management.
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Attentively watch over swimmers being quick to identify those in distress.
  • Sampled pool water to check chemical levels prior to opening to the public.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Inspected pool every hour and skimmed obstacles, including toys, trash and leaves that could hinder line of sight.
  • Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.

Cashier

Wal-Mart Supercenter
Winfield, KS
10.2015 - 01.2017
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Ensured accuracy of pricing for customers and efficiently completed sales by conducting barcode scans.
  • Handled POS transactions for a range of payment methods including checks, cash and credit
  • Enforced age verification procedures to prevent the sale of alcohol and tobacco products to minors
  • Mentored and trained newcomers on POS system operations, customer service strategies, and meeting sales objectives
  • Worked closely with management to solve problems and handle customer concerns.

Education

High School Diploma -

Winfield High School
Winfield, KS
05-2015

Some College (No Degree) - Counseling Psychology

Cowley County Community College And Area Vocational-Technical School
Arkansas City, KS

Some College (No Degree) - Marketing and Financing

Strayer University
Washington, DC

Skills

  • Payment Processing
  • Invoice Processing
  • Clerical Support
  • Administrative Support
  • Month-end reports
  • Data Processing
  • Records Management
  • Invoicing and collections
  • Account Reconciliation
  • Accounting Software Proficiency
  • General Ledger Entries
  • General ledger accounting
  • Proficient in Excel
  • GAAP understanding
  • Bank Reconciliation
  • GL accuracy
  • Bank Statement Reconciliation
  • Finance
  • Accounts receivable management
  • Attention to Detail
  • Customer Service
  • Invoicing and Billing
  • Journal Entries
  • Reports Reconciliation
  • Cash Flow analysis
  • Data Entry and 10-Key
  • Microsoft Office
  • Precision and Accuracy
  • Critical Thinking
  • Time Management

Timeline

Accounting Clerk

Ambassador Meat
04.2024 - 07.2024

Customer Service Representative

UMC Print
04.2023 - 04.2024

Billing Clerk

Olathe Toyota
10.2020 - 12.2022

Office Administrator (temp)

Safe Fleet
08.2020 - 09.2020

Finance Assistant

Lustine Toyota
06.2018 - 04.2020

Office Assistant

Imperial Auto Industries
04.2018 - 06.2018

Customer Service Associate

Royal Farms
08.2017 - 04.2018

Pool Attendant (seasonal)

Stafford Lakes Apartments
05.2017 - 08.2017

Cashier

Wal-Mart Supercenter
10.2015 - 01.2017

High School Diploma -

Winfield High School

Some College (No Degree) - Counseling Psychology

Cowley County Community College And Area Vocational-Technical School

Some College (No Degree) - Marketing and Financing

Strayer University
Kylie Valyer