Kylie VanWinkle
Topeka,KS
Summary
Accomplished Assistant Manager skilled at building a strong environment of teamwork and performance excellence to provide every customer with positive experiences and promote brand loyalty. Effectively oversee and support processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational and positive leader skilled at building relationships with customers, employees and management teams.
Overview
6
6
years of professional experience
Work History
Assistant Manager
TJ Maxx
08.2020 - Current
- I started with TJ Maxx as a part time associate in 2020
- After 6 months, I was promoted to department lead
- Shortly following, I accepted a position as a Key Holder
- I was then promoted to Assistant Manager a year and a half after starting with the company
- As Assistant Manager, I ensure merchandise is moved to the sales floor quickly and effectively
- Lead associates by promoting teamwork and accountability
- Created repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Developed strategy to increase sales and drive profits
- Established team priorities, maintained schedules and monitored performance
Server/Hostess/Cashier/Cook
Lamont Hill
04.2017 - 08.2020
- At Lamont Hill, I supported the business as a server for the restaurant, as well as an attendant for the golf course and motel
- These duties included answering phones, scheduling, training, book keeping, register operating, and customer service skills.
Education
Degree Seeking - Human Services
Washburn University
High school diploma -
Lyndon High School
05.2020
Skills
- Assistant Manager Experience
- Cash Handling
- Customer Relations
- Inventory Control
- POS
- Merchandising/Product and Service Sales
- Team-Building Exercises
- Communication Skills
- Microsoft Word
- Host/Hostess Experience
- Scheduling/Payroll/Bookkeeping
- Interviewing/Recruiting
Accomplishments
- Supervised team consisting of 80 staff members.
- Supported in sales volume increase of 10 million to 14.5 million in one year.
- Dean's Honor Roll 2022
Timeline
Assistant Manager
TJ Maxx
08.2020 - Current
Server/Hostess/Cashier/Cook
Lamont Hill
04.2017 - 08.2020
Degree Seeking - Human Services
Washburn University
High school diploma -
Lyndon High School
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