Kylie Walker
Rockford
Summary
Proven multitasker, adept at enhancing customer experiences. Excels in fast-paced environments, ensuring guest satisfaction and repeat business through exceptional service and a professional demeanor.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Animal care professional prepared for kennel operations and animal welfare roles. Background in providing high-quality care, attention, and comfort to animals in kennel setting. Known for effective team collaboration and adaptability to changing needs. Skilled in animal handling, facility sanitation, and customer interaction.
Overview
4
4
years of professional experience
Work History
Kennel Worker
Humane Society of North Iowa
10.2024 - Current
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
- Collaborated with veterinary staff to develop tailored care plans for animals with specific medical needs or behavioral challenges during their stay at the kennel facility.
- Contributed to a positive workplace culture by embracing teamwork, demonstrating flexibility in daily tasks, and supporting colleagues in their responsibilities.
Server
Village Court Family Restaurant
05.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Barista/Kitchen Help
The Planet
01.2022 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
Kennel Worker
Apollo's Bed & Biscuits
01.2022 - 08.2022
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Maintained open lines of communication with pet owners through regular updates on their pets' well-being during boarding stays.
- Facilitated smooth check-in/check-out processes for clients while ensuring all necessary documentation was completed accurately.
- Followed pet care instructions for dietary needs and medication regimens.
Sales Associate
The Buckle
09.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Used in-store system to locate inventory and place special orders for customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Rockford Senior High
05.2022
Veterinary Technician -
Penn Foster
Online05-2026
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Team Player
- Reliable and Responsible
- Adaptable and Flexible
- Multitasking
- Patience and Perseverance
- Animal handling expertise
- Medication administration
- Human and animal safety
- Time management
- Attention to detail
Timeline
Kennel Worker
Humane Society of North Iowa
10.2024 - Current
Server
Village Court Family Restaurant
05.2022 - 08.2024
Barista/Kitchen Help
The Planet
01.2022 - 08.2022
Kennel Worker
Apollo's Bed & Biscuits
01.2022 - 08.2022
Sales Associate
The Buckle
09.2021 - 01.2022
High School Diploma -
Rockford Senior High
Veterinary Technician -
Penn Foster
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