Kylie Wellbrock
Hays
Summary
Organized and detail-oriented professional with experience at Hays Medical Center Inc. I have the proven ability to enhance clinic/office operations through effective project management and exceptional organizational skills. Committed to maintaining HIPAA compliance while delivering outstanding patient care and support. A dedicated team player with strong problem-solving capabilities and a positive attitude.
Overview
3
3
years of professional experience
Work History
Clinic Office Assistant
Hays Medical Center Inc.
06.2022 - Current
- Provide administrative support for various clinical projects, contributing to the successful completion of objectives on time and within budget constraints.
- Assist in the planning and execution of clinic events or outreach programs, fostering strong community connections and increasing patient base.
- Reduced wait times for patients by efficiently managing walk-ins and coordinating appointments with healthcare providers.
- Assist in optimizing clinic revenue by accurately processing insurance claims, verifying coverage, and collecting copayments.
- Organize required paperwork for physician sign-off, facilitating prompt completion of medical forms needed for various purposes such as disability claims or worker''s compensation cases.
- Ensure compliance with HIPAA regulations by diligently protecting sensitive patient information in all communications and record-keeping practices.
- Aid in the development of training materials for new clinic staff members, promoting consistent best practices throughout the organization.
- Provide backup support for other office staff during periods of high demand or absences, ensuring seamless continuation of daily operations.
- Maintain a clean and organized office environment for optimal functionality, ensuring all necessary supplies were stocked and available for use.
- Streamline clinic operations by organizing and maintaining accurate patient records and documentation.
- Monitor inventory levels of office supplies regularly to minimize shortages and reduce costs by placing timely orders.
- Prepare and edit documents to produce precise, accurate and professional communication.
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
- Perform various administrative tasks by filing, copying and faxing documents.
- Obtain payments from patients and scanned identification and insurance cards.
- Organize and maintain patient chart filing system to promote quick data finding for staff.
- Assist with medical coding and billing tasks.
- Manage office bookkeeping with insurance billing and patient payments.
Certified Nursing Assistant
Hays Medical Center Inc.
06.2022 - Current
- Check patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintain a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Help clean and prepare patient consultation rooms to maintain hygiene standards
- Maintain a clean and safe environment, to reduce the risk of infections and promoting health.
- Document patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Assist with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
- Change linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintain patient confidentiality at all times, adhering to HIPAA regulations and respecting their right to privacy throughout the caregiving process.
- Maintain a clean and organized work area within the facility that adhered to all health and safety regulations set forth by state guidelines.
- Monitor vital signs and reported any abnormalities to nursing staff promptly, contributing to optimal patient outcomes.
- Participate in ongoing training opportunities to stay current on best practices in nursing assistance, consistently applying new knowledge to improve patient care quality.
Education
No Degree - Certified Nurses Assistant
NCK
Hays, KSHays High School
Hays, KS05-2023
Skills
- Organizational growth
- Front desk operations
- HIPAA compliance
- Active listening
- Time management mastery
- Administrative support experience
- Data entry efficiency
- Professionalism and discretion
- Positive attitude
- Customer service
- Time management
- Verbal and written communication
- Dedicated team player
- Verbal communication
- File organization
- Organizing and categorizing
- Office administration
- Strong problem solver
- Prioritizing work
- Data entry
- Excel spreadsheets
- Invoice processing
- Project management
- Document management
- Office supplies management
- Spreadsheet creation
- Calendar management
- Microsoft office suite proficiency
- Professional and mature
- Client interaction
- Complex Problem-solving
- Documentation and reporting
- Strategic planning
Timeline
Clinic Office Assistant
Hays Medical Center Inc.
06.2022 - Current
Certified Nursing Assistant
Hays Medical Center Inc.
06.2022 - Current
No Degree - Certified Nurses Assistant
NCK
Hays High School
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