Coding
Kylie J. Kacena
College Student
Normal,IL
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
25Q Multichannel Transmission Systems Operator
Army National Guard
11.2019 - Current
- Basic Training & Advanced Individual Training.
- Secret security clearance
- Work directly on equipment that communicates through more than one channel
- Maintenance check of antenna and associated equipment.
- Monitored and analyzed system performance, such as network traffic, security and capacity.
COVID-19 Vaccinator
Army National Gaurd
Des Plaines, IL
02.2021 - 07.2021
- Kept records in CRM to maintain customer data.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Managed situations in compliance with legal requirements and with minimal risk to patient and institution
- Handled 4,000 customer per day to adequately and efficiently disperse vaccination
Warehouse associate
Amazon Warehouse
Joliet, IL
06.2020 - 02.2021
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Performed inventory control, such as counting and stocking merchandise.
- Worked safely around moving machinery.
- Assembled and filled more than 150 shipments per day and prepared all shipping documentation
Customer Service Manager
Walmart Supercenter
Plainfield, IL
05.2018 - 06.2019
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Completed special projects by using effective decision making, critical thinking and time management skills.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Cashier
Portillos Restaurant
Bolingbrook, IL
05.2017 - 04.2018
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
BBA - Business Administration
Illinois State University
Normal, IL 08.2020 - Current
Army Advanced Individual Training - Multichannel Transmission Systems Operator
Army Cyber Center of Excellence
Fort Gordon, GA 02.2020 - 05.2020
Associate of Arts - Business
Joliet Junior College
Joliet, IL 01.2019 - 05.2019
High School Diploma -
Plainfield East High School
Plainfield, IL 08.2015 - 12.2018
Skills
Leadership
Multitasking abilities
Training & Development
Organization and Time management
Teamwork
Data management
Customer Service
Troubleshooting
Software applications
Interests
Learning Valuable Skills
Network Security
Hardware Repair
Timeline
COVID-19 Vaccinator
Army National Gaurd
02.2021 - 07.2021
BBA - Business Administration
Illinois State University
08.2020 - Current
Warehouse associate
Amazon Warehouse
06.2020 - 02.2021
Army Advanced Individual Training - Multichannel Transmission Systems Operator
Army Cyber Center of Excellence
02.2020 - 05.2020
25Q Multichannel Transmission Systems Operator
Army National Guard
11.2019 - Current
Associate of Arts - Business
Joliet Junior College
01.2019 - 05.2019
Customer Service Manager
Walmart Supercenter
05.2018 - 06.2019
Cashier
Portillos Restaurant
05.2017 - 04.2018
High School Diploma -
Plainfield East High School
08.2015 - 12.2018