Kylie-Rae Mikita

Trained multiple new employees on our customer service protocols & how to use our database, led the customer service team & was available for support when needed, assisted in other departments such as purchasing & production by providing helpful information & deadlines, worked alongside shipping/logistics department to ensure timely deliveries to our customers, guaranteed calm & timely responses to all customers with answers & solutions to any issues that came up.

Gained great customer service skills, stocked and organized merchandise in a presentable & shoppable manner, provide

helpful information & encouraging customers to join the rewards program as well as other incentives like the store charge card.

Building relationships & creating a safe environment for individuals who have intellectual disabilities, assisting in daily living tasks, proving transportation & other help, understanding of certain medications & going along for doctors appointments.

Gained great customer service skills, stocked and organized merchandise in a presentable & shoppable manner, unloaded

merchandise off trucks, participated in different donation causes