Kylin Buck
Reynoldsburg,Ohio
Summary
I excel in patient registration and exhibit exceptional communication skills. My expertise spans HIPAA compliance, medical reception, and delivering outstanding patient care. I'm known for strategic planning and quality assurance, ensuring efficiency and patient satisfaction in fast-paced environments. Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions while also being in school for Medical Assisting and having some experience in clinicals as well!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Physician Office Specialist
OhioHealth Group
Columbus, Ohio
03.2023 - Current
- Registered patients and scheduled appointments.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Conducted follow up calls with patients regarding test results or upcoming appointments.
- Responded to emails from patients requesting appointment scheduling or other services.
- Routed laboratory or diagnostic results to appropriate staff.
- Ordered office supplies when needed and monitored inventory levels.
- Ensured all HIPAA guidelines were followed while handling confidential patient information.
- Ordered and maintained supply inventory for medical office.
Patient Care Assistant
Maryhaven
Columbus, Ohio
05.2022 - 03.2025
- Observed safety precautions when handling hazardous materials such as linens, soiled dressings or infectious waste.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Restocked unit frequently with necessary medical supplies.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Provided emotional support and companionship to patients.
- Prepared rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
- Administered medications and educated patients and families on correct at-home administration.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Shift Supervisor
First Coast Security
Hilliard, Ohio
09.2020 - 09.2021
- Resolved customer complaints and reported issues to senior management.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Developed and implemented training procedures for newly hired personnel.
- Held routine and surprise drills to keep help security team members practice response plans.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Monitored and authorized employee and guest access to guard against theft.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
Server
Bob Evans Restaurant
Groveport, Ohio
10.2018 - 05.2021
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Set up tables in between patrons to reduce wait times.
- Followed health safety guidelines when preparing and serving food products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stocked service areas with supplies during slow periods.
Education
Some College (No Degree) - Medical Assisting
Herzing University
Akron, OH01-2025
High School Diploma -
Groveport Madison High School
Groveport, OH06-2019
Skills
- Clinical documentation
- Medical reception
- HIPAA compliance
- Front office operations
- Insurance verification
- Payment collection
- Appointment management
- Patient registration
- Basic life support
- Strategic planning
- Quality assurance
- Room preparation
- Specimen collection
- Vital signs documentation
- Safety protocols
- Documentation
- Patient education
- Medication administration
- Excellent communication
- First Aid/CPR
Certification
- Certified Clinical Medical Assistant
- CPR certified
Timeline
Physician Office Specialist
OhioHealth Group
03.2023 - Current
Patient Care Assistant
Maryhaven
05.2022 - 03.2025
Shift Supervisor
First Coast Security
09.2020 - 09.2021
Server
Bob Evans Restaurant
10.2018 - 05.2021
- Certified Clinical Medical Assistant
- CPR certified
Some College (No Degree) - Medical Assisting
Herzing University
High School Diploma -
Groveport Madison High School
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