Kylina Gallegos
Southaven,MS
Summary
Aspiring healthcare professional worker, with over 8 years as an experienced waitress and manager who is also a full time student, pursuing a dual bachelor's degree in Biology and Health/Exercise Sciences. Adaptable to client community, ability to handle multiple projects simultaneously with a high degree of attentiveness and accuracy, and eager to collaborate with those working alongside us. Motivated to pursue a role in the healthcare realm and facilitate a welcoming and supportive environment for clients, patients, and future team members.
Overview
7
7
years of professional experience
Work History
Waitress
La Siesta/Blue Agave
08.2016 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and creating personal connections with regular clientele.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Bachelor of Science - Biology And Health Sciences
University of Memphis
Memphis05.2024
Associate of Science - Biology
Northwest Mississippi Community College
Senatobia05.2019
High School Diploma -
Horn Lake High School
05.2017
Skills
- Order Accuracy
- Customer Service
- Guest Relations Management
- Point of Sale Operation
- Relationship Management
- Service Prioritization
- Order Management
- Resource Optimization
- Staff Collaboration
- Effective Communication
- Project Management
- Research Abilities
- Data Analysis
- Team collaboration
- Conflict resolution
- Medical terminology
- Community Service
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Waitress
La Siesta/Blue Agave
08.2016 - Current
Bachelor of Science - Biology And Health Sciences
University of Memphis
Associate of Science - Biology
Northwest Mississippi Community College
High School Diploma -
Horn Lake High School
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