Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level nursing position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Associate
The Home Depot
08.2016 - Current
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided training and support to new associates to help provide high-quality customer service.
Cashier
Greers'
06.2013 - 12.2015
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Applied Science - Nursing
Bishop State Community College
Mobile, AL
05.2021
High School Diploma -
Ben C Rain High School
Mobile, AL
05.2013
Skills
Working Knowledge of Medical Equipment
Call Responses
Vital Sign Assessment
Compassionate and Caring
Activities of Daily Living ADLs
Verbal and Written Communication
Administer Medication
Certification
BLS- Basic Life Support
Timeline
Customer Service Associate
The Home Depot
08.2016 - Current
Cashier
Greers'
06.2013 - 12.2015
Associate of Applied Science - Nursing
Bishop State Community College
High School Diploma -
Ben C Rain High School
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