Kyliyah Powell
Mobile,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level nursing position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Associate
The Home Depot
08.2016 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided training and support to new associates to help provide high-quality customer service.
Cashier
Greers'
06.2013 - 12.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Applied Science - Nursing
Bishop State Community College
Mobile, AL05.2021
High School Diploma -
Ben C Rain High School
Mobile, AL05.2013
Skills
- Working Knowledge of Medical Equipment
- Call Responses
- Vital Sign Assessment
- Compassionate and Caring
- Activities of Daily Living ADLs
- Verbal and Written Communication
- Administer Medication
Certification
- BLS- Basic Life Support
Timeline
Customer Service Associate
The Home Depot
08.2016 - Current
Cashier
Greers'
06.2013 - 12.2015
Associate of Applied Science - Nursing
Bishop State Community College
High School Diploma -
Ben C Rain High School
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