Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Security Officer
Priebe Security
12.2023 - 03.2024
Improve overall security by conducting regular patrols and monitoring surveillance systems.
Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintain a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reduce incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Military Police Officer
US Army
03.2016 - 02.2021
Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
Enhanced situational awareness during emergency situations through effective communication with fellow officers and command staff.
Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
Managed traffic control operations, ensuring efficient flow of vehicles and reducing congestion on base.
Customer Service Representative
US Army
06.2014 - 12.2015
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Processed customer service orders promptly to increase customer satisfaction.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.