Kylun Kea
Danbury,CT
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
4
4
years of professional experience
Work History
Packager
National Ceramic Products Co
Brookfield, CT
03.2024 - 09.2024
- Operated packaging machinery to ensure efficient production flow and minimize downtime
- Inspected products for quality assurance, adhering to company standards and specifications
- Collaborated with team members to streamline packaging processes and enhance workflow efficiency
- Maintained cleanliness and organization of packaging area to support safety compliance
- Followed packing processes to increase speed and accuracy.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adapted quickly to new packaging technologies, keeping operations modern and efficient.
Cashier
Bagleman
Danbury, CT
11.2020 - 11.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers by answering inquiries and providing product recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction with services provided.
- Built relationships with customers to encourage repeat business.
- Managed cash drawer, ensuring accurate cash handling and reconciliation at shift end.
- Collaborated with team members to optimize inventory management and stock replenishment practices.
Education
High School Diploma -
Danbury High School
Danbury, CTSkills
- Customer service
- Patience and composure
- Cash handling
- Time management
- Adaptability and flexibility
- Phone etiquette
- Team collaboration
- Cleaning and sanitizing
Timeline
Packager
National Ceramic Products Co
03.2024 - 09.2024
Cashier
Bagleman
11.2020 - 11.2023
High School Diploma -
Danbury High School