Kyly Wandell
Delton
Summary
Dynamic Senior HR Shared Service Specialist at Haworth, adept at enhancing process efficiency and fostering team collaboration. Leveraged advanced software skills to resolve complex issues, significantly improving customer satisfaction. Known for reliability and attention to detail, consistently driving successful outcomes in HR service delivery.
Overview
6
6
years of professional experience
Work History
Senior Human Resources Shared Service Specialist
Haworth, 1 Haworth Center
Holland
03.2022 - 04.2023
- Support and lead HR Share Services Specialists in addition to training new employees in HR Shared Services functions.
- Managing and assisting with the invoicing process, interview scheduling, customer service requests, unemployment filing, and.
- Established good working relationships with other departments to promote a smooth flow of processes and services.
- Developed metrics and reports to analyze HR effectiveness and identify areas for improvement.
- Worked effectively in team environments to make the workplace more productive.
- Resolved conflicts between employees by listening to issues and providing appropriate solutions.
Human Resources Coordinator
Haworth
Holland
05.2017 - 03.2022
- Coordinated interviews with hiring managers and prospective employees.
- Assisted in onboarding new hires by providing orientation information and collecting necessary paperwork.
- Conducted testing of software implementations and systems to ensure quality and reliability.
- Upheld high standards of customer services by responding to inquiries, needs and problems.
- Support all functions with HR- Compensation, Talent Acquisition, Benefits, Member Communications, DEI, and Member Performance and Development.
Temporary Executive Admininstration Support
Haworth, 1 Haworth Center
Holland
06.2021 - 09.2021
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Handled confidential information with discretion and integrity.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Education
Some College (No Degree) -
Grand Rapids Community College
Grand Rapids, MISome College (No Degree) - Cosmetology
Douglas J Aveda
Grand RapidsSkills
- Process improvement
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Professionalism
- Software proficiency- ADP Payroll/Unemployment, SAP, SuccessFactors/CORE, Outlook systems, Adobe Systems
- System implementation
- Meeting organization
- Record keeping
Affiliations
- Household Manager of two toddlers I created myself.
- Small Business Owner of Kyly Wandell Photography LLC.
Accomplishments
- Exceeded yearly goals and targets that I set for myself and that were escalated and set for me.
- Earned multiple commendations from peers and supervisors for innovation, leadership, and problem-solving.
Timeline
Senior Human Resources Shared Service Specialist
Haworth, 1 Haworth Center
03.2022 - 04.2023
Temporary Executive Admininstration Support
Haworth, 1 Haworth Center
06.2021 - 09.2021
Human Resources Coordinator
Haworth
05.2017 - 03.2022
Some College (No Degree) -
Grand Rapids Community College
Some College (No Degree) - Cosmetology
Douglas J Aveda
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