Kym Cook

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.

• A boutique personalized pottery business, duties included:

• Handling customer service and taking orders.

• Organizing supplies and products to improve efficiencies.

• Marketing and assisting with sales on social media and local events.

• Managed day to day operations including vendor management, marketing, order fulfillment and quality control.

•Provided consultation on required documentation for life insurance policies.

•Developed custom policy profiles to meet client needs.

•Organized medical exams for clients in collaboration with labs.

•Supported underwriters throughout application procedures.

•Arranged productive gatherings for clients and team.

•Coordinated scheduling tasks.

• Responsible for daily operations of dental practice

to include scheduling, billing and effectively

managing accounts receivable.

• Educated patients on available treatment plans and

detailed financial options while maintaining state and

company regulated patient records.

• Created marketing collateral to outline new

procedures and services.

Oversaw the management of accounts for Dell customers.

Handled customer inquiries via calls and emails with professionalism.

Assessed needs for product creation.

Provided expert recommendations to improve efficiency.

Established and nurtured professional relationships

with existing and potential customers and vendors.

Collaborated with Dell Internal team for increased productivity.

Delivered outcomes through efficient work.