Kym Elder
Fort Washington,MD
Summary
Accomplished Program Manager with a proven track record at the National Park Service, excelling in strategic planning and team leadership. Mastered project management and interpersonal skills, achieving significant milestones while fostering stakeholder relationships. Demonstrated excellence in resource optimization and staff development, ensuring project success and enhanced team performance.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings Number years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
30
30
years of professional experience
Work History
Program Manager
National Park Service
09.2012 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- Coached team members on productivity strategies to accomplish challenging goals.
- Championed best practices in project management, fostering a culture of continuous improvement.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Park Superintendent
National Park Service Ford’s Theatre NHS
09.2008 - 09.2012
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Resolved conflicts between staff and customers swiftly and professionally.
- Optimized resource allocation to minimize delays and maximize project success.
- Developed and maintained productive working relationships with internal and external stakeholders.
- Boosted staff morale and performance through effective leadership and professional development opportunities.
- Fostered positive school culture, organizing events and initiatives that promoted inclusivity and student well-being.
Education
Master’s - Organizational Leadership
Trinity Washington College
District Of Columbia12.2026
Bachelors Of Art - Psychology
Norfolk State University
Norfolk, VA12.1989
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- Decision-making
- Team leadership
- Program leadership
- Interpersonal skills
- Flexible and adaptable
- Attention to detail
- Customer service
- Relationship building
- Public speaking
- Good judgment
- Scheduling and planning
- Partnership development
- Budgeting and resource management
Timeline
Program Manager
National Park Service
09.2012 - Current
Park Superintendent
National Park Service Ford’s Theatre NHS
09.2008 - 09.2012
Master’s - Organizational Leadership
Trinity Washington College
Bachelors Of Art - Psychology
Norfolk State University
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