Kymani Robert
Middletown,DE
Summary
Adept at automotive troubleshooting and customer service, I leveraged skills in equipment maintenance and consultative sales at The Autoban, enhancing team collaboration. Demonstrated proficiency in transmission repair and conflict resolution, significantly improving service quality and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Apprentice Mechanic
The Autoban
New Castle, DE
09.2024 - Current
- Operated hydraulic lifts safely when raising vehicles off the ground during repairs.
- Maintained a professional attitude towards customers at all times.
- Operated shop equipment and mechanic's tools safely to prevent damage.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Disposed of hazardous materials properly in approved containers.
- Repaired, replaced and adjusted brakes.
- Supported lead mechanic by completing routine repair work, changing tires and replacing batteries.
- Diagnosed vehicle problems using computerized diagnostic equipment to pinpoint faults and malfunctions.
- Inspected and test drove vehicles before returning to customers.
- Adjusted valves and timing belts; tightened bolts and screws; lubricated moving parts; replaced hoses and belts; tested components for proper operation.
Lawn Care Technician
S & T Landscaping
Middletown, DE
04.2022 - 09.2024
- Drove, maintained and properly operated equipment, including truck and sprayer
- Maintained exceptional customer service standards through regular and proactive communication with office, sales, technical team members
- Operated various lawn care equipment such as mowers, trimmers, blowers, and aerators effectively
- Maintained healthy and attractive lawns by mowing, edging, and trimming grass
- Applied fertilizers, herbicides, and insecticides to lawns according to safety guidelines and regulations
Sales Associate
Sketchers
Newark, USA
01.2021 - 04.2022
- Maintained cleanliness of store by organizing shoes on shelves, vacuuming floors, dusting surfaces, and wiping mirrors as necessary
- Greeted customers upon their arrival and assisted them in finding right shoe styles
- Listened to customer needs and preferences, recommending suitable products accordingly
- Performed cashier duties, handling cash, credit cards, and gift vouchers efficiently
- Reviewed inventory to locate customer sizes in requested styles and retrieved sizing options to achieve perfect fit
Sales Associate
DTLR Villa
Newark, USA
09.2019 - 12.2021
- Greeted customers upon their arrival and assisted them in finding right shoe styles
- Organized and restocked department aisles to maintain product accessibility and positive appearance
- Measured feet using Bannock device to ensure proper size and fit for each customer
- Monitored fitting rooms for safety concerns or theft risks while assisting multiple customers at once
- Greeted customers upon entrance to store or throughout sales floor and provided proactive service
- Assisted customers in trying on shoes, providing guidance on fit and comfort features when needed
- Helped customers navigate store, complete sales and process returns
Education
High School - Legal Studies
James H Groves High School
New Castle, DE07.2023
Skills
- Product Knowledge
- Automotive trouble Shooting
- Customer Service
- Service Sales
- Consultative Sales
- Time Management
- Equipment Maintenance
- Transmission repair
- Suspension systems
- Fluid exchanges
- Tire services
- Battery services
Timeline
Apprentice Mechanic
The Autoban
09.2024 - Current
Lawn Care Technician
S & T Landscaping
04.2022 - 09.2024
Sales Associate
Sketchers
01.2021 - 04.2022
Sales Associate
DTLR Villa
09.2019 - 12.2021
High School - Legal Studies
James H Groves High School
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