Kymberlee J. Escalona
Vista,CA
Summary
To apply my knowledge and skills as an effective asset of the company. To seek opportunities to grow and develop as a contributing member of the team.
Experienced with creating individualized educational plans for students. Utilizes innovative teaching methods and resources to foster dynamic learning environment. Strong understanding of curriculum development and student progress evaluation.
Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.
Overview
24
24
years of professional experience
Work History
Homeschool Teacher/Small Business Owner
Self-employed
07.2021 - Current
- Adapted teaching methods and lesson plans to changing student needs.
- Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
- Adapted curriculum to accommodate different learning styles, ensuring all students had equal access to educational materials.
- Fostered student curiosity and interest through creative hands-on activities.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
- Expanded student vocabulary with weekly word challenges, encouraging the use of new words in writing and conversation.
- Supported social-emotional growth by integrating character education lessons that foster empathy, resilience and selfawareness.
- Assessed student progress regularly, utilizing test results to adjust teaching strategies as needed.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Interacted well with customers to build connections and nurture relationships.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Insurance Agent, CSR
Hatter, Williams & Purdy Insurance, Inc.
01.2006 - 10.2014
- Duties included, but not limited to: Customer Service, licensed to sell & service both Automobile and Property Insurance, phones, multi task, search for errors in policies, look for ways to better serve the customer in additions or revisions
- Computer software used: FSC, Outlook
- Built strong relationships with clients through consistent communication and excellent customer service.
- Met with customers to provide information about available products and policies.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Receptionist
Molecular Biology Laboratories, Inc.
01.2003 - 01.2005
- Duties included, but not limited to: Customer Service, processed orders, data entry, invoicing, assisted Accounts Payable/Accounts Receivable, phones, purchasing, shipping, entered in employee timesheets
- Computer software used; Peachtree-Invoicing and QuickBooks-Accounting, Excel, Word, Outlook
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Organized, maintained and updated information in computer databases.
- Answered central telephone system and directed calls accordingly.
- Routed incoming mail and messages to relevant personnel without delay.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
Sales Clerk
Waterford Wedgwood Outlet
01.2002 - 01.2003
- Duties included, but not limited to: Customer service, cash handling, phones
- I designed window displays for maximum customer appeal
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Kept front check out area clean and organized for efficient service.
- Processed payments and returns with accuracy and efficiency.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
- Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
Sales Clerk
Macy's West
01.2001 - 01.2002
- Duties included, but not limited to: Trained to sell/work properly with china and crystal; Specialized in Makasa Stemware
- Customer service, sales, phones, shipping and receiving
- I assisted the Bridal Consultant with daily client duties; entering in new clients, updating data and locating specific products
- Computer software used; Kiosk-Bridal Registry
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
Education
Kinesiology
Mira Costa College
Oceanside, CA01.2012
Dance
Mira Costa College
Oceanside, CA01.2006
High School Diploma -
Palomar High School
Vista, CA01.2001
Skills
- Lesson Planning
- Parent-Teacher Communication
- Teaching strategies
- Data Entry
- Data accuracy
- Accuracy and Attention to Detail
- Fast Typing Speed
- File Management
- Customer Service-Oriented
- Independent worker
Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursWork from home optionTimeline
Homeschool Teacher/Small Business Owner
Self-employed
07.2021 - Current
Insurance Agent, CSR
Hatter, Williams & Purdy Insurance, Inc.
01.2006 - 10.2014
Receptionist
Molecular Biology Laboratories, Inc.
01.2003 - 01.2005
Sales Clerk
Waterford Wedgwood Outlet
01.2002 - 01.2003
Sales Clerk
Macy's West
01.2001 - 01.2002
Kinesiology
Mira Costa College
Dance
Mira Costa College
High School Diploma -
Palomar High School
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