

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experienced Vehicle Test Operator at Motional AD since May 2022, responsible for dispatching and managing the AV fleet and operators. Subject matter expert and trainer, safely operating prototype-level autonomous vehicles and providing clear, accurate, and useful subjective feedback to engineering teams regarding vehicle behavior. Ensuring delivery of accurate, valid, and complete information through appropriate processes and resources.
Prior role as Senior Sales Consultant, Mentor, and Sales Coordinator at CarMax Auto Superstores from February 2012 to May 2022. Managed manager-level duties on the sales floor as needed, consistently achieving and maintaining President's Club metrics since September 2012. Building strong customer relations, collecting and safeguarding confidential customer information.
Organizational Skills
Task Prioritization
Training Development
Outreach Program Facilitation
Dispatching
Customer Relations
Team Management
Customer Retention
Slack
SalesForce CRM
Microsoft Office
Customer Support
Problem-Solving
Teamwork and Collaboration
Multitasking
Excellent Communication
Documentation preparation
Self Motivation
Adaptability and Flexibility
Effective Communication
Attention to Detail
Relationship Building
Professionalism
Reliability
Technical Support
Troubleshooting skills