KYMBERLY BATES
Highland,CA
Summary
Highly motivated, multi-tasker, seasoned to oversee fast paced, high volume companies. Thinks outside the box to promote ideas to increase profitability for a company, while simultaneously motivating staff to increase their sales abilities. Embrace a company's integrity and keep clientele excited to return for more.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Famous Dave’s BBQ
04.2022 - 07.2023
- Handled scheduling for the front of the house staff
- Made sure all of the procedures were being followed in the food production with our company’s and county’s guidelines
- Oversaw catering deliveries were done efficiently
- I made sure I knew what our sales and budgeting goals were each month and worked with the front of the house staff to attain our goals
- Made sure our guests were getting the best quality service and experiences
Senior Assistant General Manager
Overeasy Inc./Corky's Kitchen and Bakery
12.2014 - 07.2020
- Maintained multiple facilities by handling scheduling, hiring, and firing of employees
- Handled inventory, ordering, payroll, reviews, P&L's, and labor cost
- Worked closely with our maintenance department, property management, and all city, county, and state officials to maintain the compliance regulated for our facilities
- Exceeded guests expectations for quality of service and food
- Ran incentives for our employees to not only reach, but excel at our company's standards in sales
- I kept the employees motivated to want to exceed their goals in sales
- Ran different Marketing platforms to give our guests more of a reason to want to dine at our locations
Manager
Coco's Bakery Restaurants Inc.
01.2010 - 04.2015
- Worked directly with employees and guests to ensure a wonderful dining experience
- Motivated the employees to exceed their sales goals
- Maintained all cleanliness of our facility in accordance to state regulations
- Worked directly with the General Manager to maintain all aspects of our company and guests expectation
- Handled Payroll, inventory, and ordering
Education
Hospitality Management -
Johnson & Wales University
Providence, RI01.2021
Certificates - Financial Accounting, Hotel Management, Bartending
IAP Career College
Hospitality Management -
Mount San Antonio College
Walnut, CA01.2025
Skills
- Multi-tasker
- Organized
- Motivated
- Adaptable
- Time Management
- Punctual
- Quick Learner
- Team leadership
- Problem-solving
- Time management
- Customer relations
Timeline
Assistant Manager
Famous Dave’s BBQ
04.2022 - 07.2023
Senior Assistant General Manager
Overeasy Inc./Corky's Kitchen and Bakery
12.2014 - 07.2020
Manager
Coco's Bakery Restaurants Inc.
01.2010 - 04.2015
Certificates - Financial Accounting, Hotel Management, Bartending
IAP Career College
Hospitality Management -
Mount San Antonio College
Hospitality Management -
Johnson & Wales University
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