Kymberly Campoamor
Fayetteville,NC
Summary
Seasoned Advisor with background in providing strategic guidance and solutions. Known for strong problem-solving skills, decision-making abilities, and effective communication. Demonstrated history of advising clients on optimizing business processes and improving overall performance. Committed to making a significant impact by helping organizations meet their goals and objectives through insightful advisement.
Overview
22
22
years of professional experience
Work History
Advisor Tier1 Level 3
Concentrix
Newark, California
07.2023 - Current
- Observed students during classroom activities to evaluate students' performance, behavior and social development.
- Established contacts with employers to create internship and employment opportunities for students.
- Instructed individuals in job search and application strategies, resume writing and interview skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Georges Gyros & Subs III
Skenterirs Campoamor & skenteris
Spring Lake, NC
12.2002 - 12.2019
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Updated and maintained databases with current information.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Recruited, trained, evaluated, and supervised staff members across multiple departments.
- Established and maintained relationships with suppliers and vendors to secure favorable terms and ensure supply chain reliability.
- Directed marketing and advertising strategies to increase brand awareness and customer engagement.
- Analyzed performance data to identify trends, measure progress, and inform decision-making.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance evaluations regularly for accuracy and fairness.
- Managed customer service initiatives to resolve issues promptly and maintain high satisfaction levels.
- Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
- Monitored progress by establishing plans, budgets and measuring results.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Developed clear mission, vision and culture for company as foundation for growth, branding and development of employee culture.
- Monitored expenses closely to stay within allocated budgets for each project and initiative.
- Coordinated special events such as product launches or promotional campaigns.
- Led cross-functional teams to achieve project milestones, ensuring alignment with company objectives.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Ensured that all safety protocols were followed at all times within the workplace.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Ensured compliance with relevant laws, regulations and industry standards.
- Delegated work to staff, setting priorities and goals.
- Engaged in community and industry events to network, promote the business, and stay informed on market developments.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed household errands and other essential duties.
- Worked with cross-functional teams to achieve goals.
- Learned and followed safety and emergency procedures.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Paralegal - Paralegal Studies
Penn Foster Career School
Scranton, PA04-1998
High School Diploma -
Penn Foster Career School
Scranton, PA05-1995
Some College (No Degree) - High School
Western Harnett High School
Lillington, NCSkills
- Presentations and public speaking
- Curriculum requirements
- Problem-solving
- Industry knowledge
- Emotional intelligence
- Critical thinking
- Empathy and understanding
- Compliance requirements
- Decision-making
- Product knowledge
- Time management
- Persuasion techniques
- Goal setting
- Customer service
- Conflict resolution
- Research
- Analytical thinking
- Career planning
- Group facilitation
- Cross-functional coordination
- Written communication
- Client relationship management
- Active listening
- Client engagement
- Relationship building
- Solution-oriented approach
- Training and mentoring
- Project management
- Strategic planning
Timeline
Advisor Tier1 Level 3
Concentrix
07.2023 - Current
Georges Gyros & Subs III
Skenterirs Campoamor & skenteris
12.2002 - 12.2019
Paralegal - Paralegal Studies
Penn Foster Career School
High School Diploma -
Penn Foster Career School
Some College (No Degree) - High School
Western Harnett High School
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