Kymberly Evans
Phenix City,GA
Summary
Dynamic and detail-oriented professional with a strong background in customer service and safety awareness, honed at Rainbow Foods Grocery Store. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in time management and job site organization, consistently delivering results in fast-paced environments. Committed to maintaining high standards of safety and efficiency.
Overview
8
8
years of professional experience
Work History
Laborer
S&W Tree Services
01.2025 - 08.2025
- Operated chainsaws and chippers to efficiently remove trees and debris.
- Conducted safety assessments prior to performing tree removal tasks.
- Assisted in pruning trees to promote healthy growth and enhance aesthetics.
- Collaborated with team members to coordinate worksite safety protocols.
- Maintained tools and equipment, ensuring optimal performance during operations.
- Collaborated with team members to ensure safe working conditions during tree maintenance tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Assistant Manager
Rainbow Foods Grocery Store
09.2017 - 12.2024
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Maintained cleanliness and organization of aisles to ensure a safe environment.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Stocked shelves with merchandise, ensuring proper placement and visibility for customers.
- Collaborated with team members to manage inventory levels and reduce stock shortages.
- Trained new associates on store policies, procedures, and customer service standards.
- Handled customer complaints professionally, providing effective resolutions to enhance satisfaction.
- Monitored expiration dates on perishable items, ensuring compliance with health regulations.
- Assisted customers with locating items and answering questions, resulting in a positive shopping experience.
- Collaborated with team members to maintain a well-stocked, clean, and organized store environment for maximum efficiency.
- Maintained safety standards within the store by following food handling guidelines and adhering to sanitation policies.
- Provided exceptional customer service by addressing concerns promptly and professionally, resolving issues effectively.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Increased work efficiency by assisting colleagues during busy periods or covering shifts when needed, promoting teamwork within the workplace.
- Developed strong relationships with customers through excellent interpersonal skills, fostering loyalty and repeat business.
- Enhanced store cleanliness and organization by regularly stocking shelves, rotating products, and maintaining displays.
- Contributed to a positive work environment by maintaining a professional demeanor and supporting co-workers in achieving team goals.
- Improved customer satisfaction by providing friendly and efficient service during checkout procedures.
- Conducted regular inventory checks to ensure accurate stock levels, reducing discrepancies and minimizing losses.
- Aided in the training of new employees by providing guidance on store policies, procedures, and best practices for optimal performance.
- Participated in ongoing training sessions to remain current on company policies, procedures, and product information for better job performance.
- Demonstrated strong knowledge of store products and offerings, enabling efficient assistance for customer inquiries.
- Ensured accurate pricing on all products through diligent price-checking practices while restocking shelves.
- Facilitated smooth communication between departments by relaying important information regarding stock levels or customer requests in a timely manner.
- Removed trash, swept, and mopped floors for professional appearance.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Operated cash register to accurately process and record customer payments.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Retrieved items for customers and verified prices.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Wrapped, boxed and weighed bakery department products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Performed cash, card, and check transactions to complete customer purchases.
Education
GED -
Thillinghurst Adult Education Program
Columbus, GASkills
- Willingness to learn
- Attention to detail
- Safety awareness
- Time management
- Job site cleanup
- Punctual and reliable
- Customer service
- Physical strength
- Job site safety
- Repetitive work
- Job site organization
- Truck loading and unloading
- Hand-eye coordination
- Team collaboration
- State Driver's license
- Team player
Timeline
Laborer
S&W Tree Services
01.2025 - 08.2025
Assistant Manager
Rainbow Foods Grocery Store
09.2017 - 12.2024
GED -
Thillinghurst Adult Education Program